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Salesforce Developer Application Engineer
Job Location:
Monthly Salary:
Posted:
7 November 2026 (19 hours ago)
Posted:
Application Deadline:
4 February 2027
Application Deadline:
Vacancies:
1 Vacancy
Vacancies:
Job Summary
Wipro Limited (NYSE: WIT BSE: 507685 NSE: WIPRO) is a leading technology services and consulting company focused on building innovative solutions that address clients most complex digital transformation needs. Leveraging our holistic portfolio of capabilities in consulting design engineering and operations we help clients realize their boldest ambitions and build future-ready sustainable businesses. With over 230000 employees and business partners across 65 countries we deliver on the promise of helping our customers colleagues and communities thrive in an ever-changing world. For additional information visit us at .
Mandatory Skills: Salesforce Lightning Components. Experience: 8-10 Years. Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them we need people inspired by reinvention. Of yourself your career and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention.
Job Description
Job Description:
Role Overview
Salesforce Developer responsible for building and supporting Service Cloud capabilities that power case management and agent-facing support operations. The role spans case routing agent productivity tooling AI-assisted service features integrations and release quality from technical design through production support.
Key Responsibilities
Platform Development
Design build and maintain Service Cloud features using Apex (triggers service classes batch and scheduled jobs) Lightning Web Components Flows and Custom Metadata.
Build and optimize Omni-Channel skill-based routing including skill configuration case prioritization tiered escalation and re-routing logic.
Develop agent-facing Lightning components for Chat Messaging and Case pages such as verification contextual record details and customer profile widgets.
Automate the case lifecycle end to end: auto-closure and auto-cancellation rules status tracking escalations and notifications.
Integrations & Data Quality
Integrate Salesforce with external systems through APIs to exchange case and customer data reliably.
Implement validations and in-context warnings that improve data quality and support accurate agent decision-making.
Measurement & Reliability
Build reports dashboards and feedback mechanisms to measure the adoption and effectiveness of AI-assisted service features.
Strengthen system reliability through structured error logging monitoring and targeted stability fixes.
Release Quality & Deployment
Write and maintain Apex unit tests sustain high code coverage and resolve deployment and test failures.
Manage deployments across Development UAT and Production including feature toggles and rollback plans.
Collaboration & Support
Partner with business stakeholders product owners and support teams to translate requirements into scalable technical solutions.
Provide ongoing production support and incremental enhancements.
Apply Salesforce best practices consistently: bulkification governor-limit awareness sharing and field-level security and peer code reviews.
Category | Skills |
Core development | Apex SOQL Lightning Web Components JavaScript Flows Custom Metadata |
Platform | Service Cloud Omni-Channel Messaging and Chat Knowledge Agentforce |
Reporting | Reports and Dashboards |
Tooling and process | Salesforce DX (sf CLI) Git CI/CD Agile/Scrum |
Required Experience:
IC
About Company
As a global leader, Wipro blends consulting and AI expertise across design, engineering and operations to accelerate business transformation and deliver future-ready technology.
