Observability Engineer OpenTelemetry
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Job Summary
Observability Engineer (Open Telemetry / LGTM)
Overview
Customer is embarking a strategic initiative to establish a modern observability capability as part of a broader platform transformation. This role will be instrumental in designing and implementing an Open Telemetry based observability framework and enabling a successful platform go-live.
The engagement focuses on delivering scalable enterprise-grade observability aligned with best practices while enabling enhanced operational visibility and engineering productivity across distributed teams.
Scope of Services
Design and implement an Open Telemetry driven observability solution using LGTM stack (Grafana Loki Tempo Mimir)
Deploy and manage services on Azure Kubernetes Service (AKS) and VMWare Kubernetes Services (VKS)
Support Azure Landing Zone configuration aligned to governance models
Deliver Infrastructure as Code (IaC) using Terraform
Implement automation using Ansible
Create and validate YAML configurations
Support platform go-live activities including validation remediation and stabilisation
Collaborate with multi-region engineering teams.
Key Deliverables
Functional Open Telemetry PoC
Scalable observability framework
Successful go-live support
Improved monitoring and visibility
Support documentation and knowledge transfer
Required Capability
Core Technical Expertise
Kubernetes (AKS)
Open Telemetry
LGTM stack (Grafana Loki Tempo Mimir)
Azure platform and Landing Zones
Terraform and Ansible
Exposure to SolarWinds
Exposure to Splunk
Exposure to ServiceNow ITSM
Programming & Scripting
Python
YAML
Bash
Exposure to Go (desirable)
Observability Engineer (Open Telemetry / LGTM)
Overview
Customer is embarking a strategic initiative to establish a modern observability capability as part of a broader platform transformation. This role will be instrumental in designing and implementing an Open Telemetry based observability framework and enabling a successful platform go-live.
The engagement focuses on delivering scalable enterprise-grade observability aligned with best practices while enabling enhanced operational visibility and engineering productivity across distributed teams.
Scope of Services
Design and implement an Open Telemetry driven observability solution using LGTM stack (Grafana Loki Tempo Mimir)
Deploy and manage services on Azure Kubernetes Service (AKS) and VMWare Kubernetes Services (VKS)
Support Azure Landing Zone configuration aligned to governance models
Deliver Infrastructure as Code (IaC) using Terraform
Implement automation using Ansible
Create and validate YAML configurations
Support platform go-live activities including validation remediation and stabilisation
Collaborate with multi-region engineering teams.
Key Deliverables
Functional Open Telemetry PoC
Scalable observability framework
Successful go-live support
Improved monitoring and visibility
Support documentation and knowledge transfer
Required Capability
Core Technical Expertise
Kubernetes (AKS)
Open Telemetry
LGTM stack (Grafana Loki Tempo Mimir)
Azure platform and Landing Zones
Terraform and Ansible
Exposure to SolarWinds
Exposure to Splunk
Exposure to ServiceNow ITSM
Programming & Scripting
Python
YAML
Bash
Exposure to Go (desirable)
Deliver
| No. | Performance Parameter | Measure |
|---|---|---|
| 1. | Client Engagement | CSAT Customer reference Customer Solutions mean time to resolve customer issues (MMT reducing trend) |
| 2. | BOT implementation | Work done by the bots for platform/non platform accounts No. of platform accounts per DU |
Required Experience:
IC
About Company
As a global leader, Wipro blends consulting and AI expertise across design, engineering and operations to accelerate business transformation and deliver future-ready technology.
