Microsoft Desktop Management
Job Location:
Monthly Salary:
Posted on:
4 hours ago
Posted on:
Vacancies:
1 Vacancy
Vacancies:
Job Summary
Fresher
Work Timings Rotational (24/7)
Work Location: BDC9
Work Mode : WFO
Job Description:
1 - Taking ownership of customer issues reported solving their problems through by providing resolution
2 - Researching diagnosing troubleshooting identifying solutions to resolve system/application issues
3 - Following standard procedures for proper escalation of unresolved issues to the appropriate internal teams
4-Installation configuration of various applications
5-Installation configuration of Operating system with various methods like WDS GHOST Bootable PD etc
6-Engineer ensure proper logging of all issues
7-Document technical issues in the knowledge database
8-Should possess ability to learn work on changing emerging technologies Certification in new technologies like Azure AWS will be added advantage
9-Keep track of users system issues until resolved by adhering to the SLA
Professional Attributes:
1 - Good technical skills should possess with current technology
2 - Good communication skills both written verbal
3 - Should be a Tech-Savviness
4 - Flexible to work in all shifts under pressure situations
Work Timings Rotational (24/7)
Work Location: BDC9
Work Mode : WFO
Job Description:
1 - Taking ownership of customer issues reported solving their problems through by providing resolution
2 - Researching diagnosing troubleshooting identifying solutions to resolve system/application issues
3 - Following standard procedures for proper escalation of unresolved issues to the appropriate internal teams
4-Installation configuration of various applications
5-Installation configuration of Operating system with various methods like WDS GHOST Bootable PD etc
6-Engineer ensure proper logging of all issues
7-Document technical issues in the knowledge database
8-Should possess ability to learn work on changing emerging technologies Certification in new technologies like Azure AWS will be added advantage
9-Keep track of users system issues until resolved by adhering to the SLA
Professional Attributes:
1 - Good technical skills should possess with current technology
2 - Good communication skills both written verbal
3 - Should be a Tech-Savviness
4 - Flexible to work in all shifts under pressure situations
