Member of Technical Staff 1 (Dev Ops)
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Yesterday
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1 Vacancy
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Job Summary
About us
Exotel is one of Asias largest customer communication platforms. We are on a mission to move enterprise customer communication to the 2020 we powered over 4 billion calls and connected over 320 million people. We work with some of the most innovative companies such as Ola Swiggy Zerodha Whitehat Jr Practo Flipkart GoJek etc. We also power customer communication for some of the top banks in the country. Join us on this journey to make a difference in how companies look at customer communication. Read our growth storyhere.
About the role
We are seeking skilled MTS-1 DevOps Engineers with1-3years of hands-on experience in DevOps Cloud Kubernetes and Observability engineering. The ideal candidate should have strong experience working with AWS-based infrastructure particularly Kubernetes (EKS)EC2deploymentsAutoSc
The role requires expertise in CI/CD automation using Jenkins (with Groovy scripting and dynamic job creation) infrastructure automationvia terraform and ansibles and production-grade observability using the PrometheusGrafanaLoki stack.
Key Responsibilities
Application Deployment & Infrastructure Management
- Deploy and manage applications on:
- AWS Elastic Kubernetes Service (EKS)
- AWS EC2 instances
- Raw Linux-based VMs using Ansible or automation tools
- Manage Kubernetes clusters including RBAC networking ingress storage classes and security policies.
- Deploy applications using Helm and GitOps workflows.
- Manage AWS core services EC2 IAM S3 VPC Route53 CloudWatch Load balancer Target Groups Auto Scaling Groups
- Provision infrastructure using Terraform or equivalent IaC tools.
- Configure and manage Persistent Volumes and CSI drivers.
- Enable SRE/support team for patching upgrades and lifecycle management of clusters and VMs.
CI/CD Jenkins (Must Have)
- Design build and maintain Jenkins pipelines (Declarative and Scripted) with strong hands-on Groovy scripting.
- Implement dynamic job creation using Jenkins Job DSL / seed jobs and shared libraries.
- Manage Jenkins administration agents/nodes credentials plugins RBAC and pipeline optimization.
- Integrate build test artifact management and deployment stages into end-to-end automated pipelines.
Observability Prometheus / Grafana / Loki/Alert Manager(Must Have)
- Deploy configure and manage the Prometheus Grafana and Loki stack in production environments.
- Build and maintain Grafana dashboards for infrastructure and application monitoring.
- Configure Prometheus exporters service discovery recording rules and Alertmanager-based alerting.
- Set up and manage Loki-based log aggregation pipelines (Promtail/agents labels retention LogQL queries).
Good to have
- Experience with Azure (AKS Azure VMs) or GCP Cloud will also be considered valuable.
Required Experience:
Staff IC
