Manager, Operations and Facility Administration

Opportunity Overview:

Were looking for a Senior Operations Manager responsible for Vendor and Facility Management. This role will provide centralized oversight strategic vendor governance proactive facility role ensures that business operations run smoothly while maintaining high standards for infrastructure maintenance and compliance.

What youll do:

Facilities Strategy & Planning

• Coordinate schedules and ensure coverage coverage on ALL working days at both locations
• Define workplace standards (safety cleanliness experience)
• Plan space utilization and capacity

Vendor Management

• Negotiation and vendor selection
• Manage contracts (cleaning security maintenance pantry)
• Track SLAs and performance

Budget & Cost Control

• Own facilities budget (rent utilities services supplies)
• Identify cost optimization opportunities

Employee Safety

• Ensure building compliance emergency protocols

• Partner with Compliance team for audits and risk mitigation

Leadership & Team Management

• Lead and mentor operations and facility teams
• Set performance goals and conduct evaluations
• Foster a culture of safety accountability and continuous improvement

Employee Experience Oversight

• Set standards for office experience (events amenities comfort)

Escalation Point

• Resolve complex or high-impact issues

Required Qualifications:

Must-haves

• Bachelors degree in supply chain business or related field (MBA preferred).
• Proven experience in vendor management procurement or facility operations often requiring 7 years with experience managing teams of 3-5 members
• Good Communication organizational and time management skills
• Technically savvy with ability to use basic computer tools including Google Docs Sheets
• Strong leadership and project management skills
• Negotiation and effective communication to coordinate the internal and external stakeholders
• Legal/compliance understanding to guarantee the integrity of contracts
• Good Relationship-building skills to grow in cooperative relationships
• Good project management skills to handle more than one project at a time

Nice-to-haves

• Experience with facility management software or CMMS systems
• Knowledge of sustainability practices (energy efficiency green building standards like LEED)
• Exposure to digital transformation / automation in operations
• Experience managing large-scale or multi-site facilities
• Familiarity with ERP systems (e.g. SAP Oracle)
• Strong background in vendor negotiations and contract management
• Experience in crisis management and business continuity planning
• Understanding of IoT-based smart facility systems
• Six Sigma / Lean certification or process improvement experience
• Experience working in a fast-paced or high-growth environment

Ability to commute/relocate:

• Hyderabad Telangana: Reliably commute or planning to relocate before starting work (Preferred)

Interview Process*:

1. Connect with Talent Acquisition
2. Meet with the Hiring Manager
3. Behavioral Interview(s)
4. Case Study
5. Interview with Senior Leadership

*Subject to change

About Cohere Health:

Cohere Healths clinical intelligence platform and agentic AI-powered solutions connect health plans strategic goals and providers needs optimizing the speed cost and quality of care. With an enterprise approach that streamlines payer-provider decision-making across the care continuumincluding policy prior authorization payment accuracy and morethe company improves collaboration and reduces burden resulting in up to 8x ROI and 94% provider satisfaction.

With the acquisition of ZignaAI we expanded our AI-native platform with a comprehensive Payment Integrity Suite that spans data mining clinical and coding validation authorization and claims reconciliation and end-to-end payment integrity services across pre- and post-pay workflows. By connecting clinical and payment insights our transparent AI-powered solutions help health plans proactively improve payment accuracy reduce waste and vendor dependency strengthen provider relationships and build smarter more efficient payment integrity programs.

Cohere Healths innovations continue to receive industry-wide recognition. Weve been recognized on TIMEs World Top HealthTech Companies 2025 list the 2025 Inc. 5000 list in the Gartner Hype Cycle for U.S. Healthcare Payers (2022-2025) and ranked as a Top 5 LinkedIn Startup for 2023 & 2024.

We cant wait to learn more about you and meet you at Cohere Health!

Equal Opportunity Statement:

Cohere Health is an Equal Opportunity Employer. We are committed to fostering an environment of mutual respect where equal employment opportunities are available to all. To us its personal.

ISMS roles and responsibilities:

• Good knowledge of Information security
• Oversee specific business processes within the ISMS.
• Responsible to manage the ISMS documentation conduct risk assessments and implement risk treatment plans.
• Risk Owners are responsible for identifying assessing and managing risks within their areas of responsibility.
• They are also responsible for implementing risk treatment plans.
• Conduct the BCP and other test related to information security continuity along with CISO
• Responsible for monitoring and reporting on the performance of the ISMS.
• Responsible for implementation of security policies and procedures and report any issues to the CISO.