Lead Business Analyst

Job Overview

• Job Title:Senior / Lead Business Analyst Insurance (Life Wealth Agency & Banca)
• Location:Bangalore
• Department:Insurance Strategy & Digital Transformation
• Experience Level:7 years
• Reporting To:Product Manager / Program Director

Candidate must possess a strong hybrid should not only understandCore Life Insurance policy administration systemsbut must also demonstrate hands-on experience designingAdvisor portals (Agency) configuringWealth/Investment-Linked products (ILAS) and integrating native sales journeys withinBanking platforms (Bancassurance)

-Specific System & Process Design

• Life & Wealth Management:Define map and implement end-to-end client and Advisor journeys for traditional Life products (Par/Non-Par) and Wealth/Investment-Linked Insurance Products (ILAS)

.Collaborate with Actuarial and Product teams to validate sales illustrations product rules calculations and rate tables

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• Agency Channel:Design and optimize features for agent-facing portals including Lead Management Commission/Compensation structures Sales Pipelines and performance monitoring dashboards

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• Bancassurance (Banca) Channel:Map native digital sales journeys within partner bank automated real-time data flow for quick customer onboarding via bank teller systems or digital banking applications

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Analysis & Requirements Engineering

• Elicitation & Documentation:Lead requirement-gathering workshops with diverse stakeholders (Actuarial Sales Compliance Operations and IT)

.Author high-qualityBusiness Requirement Documents (BRDs)Functional Specification Documents (FSDs) andAgile User Stories

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• Process Modeling:Map As-Is vs To-Be workflows to optimize policy administration claims processing underwriter routing and digital onboarding

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• Gap Analysis & Product Configuration:Conduct detailed feasibility studies and gap analyses for onboarding new insurance products onto existing platforms

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Execution & Governance

• Stakeholder Bridge:Serve as the crucial link between business leaders channel partners (Banca banks/Agency heads) and the development team

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• Agile Delivery:Partner with scrum masters and product owners in sprint planning backlog grooming and prioritizing deliverables in Jira

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• UAT & Quality Assurance:Define test scenarios and coordinateUser Acceptance Testing (UAT)to ensure software delivery aligns perfectly with compliance and product specs

• Domain Knowledge:Deep understanding of the Life Insurance lifecycle (New Business Underwriting Policy Servicing Claims) along with Annuity and Wealth Management portfolios

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• System Exposure:Hands-on exposure to Core Policy Administration Systems (e.g. LifeAsia OIPA Guidewire etc.) Sales Illustration tools and CRM/Agency Portals

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• Technical BA Toolkit:Proficient inJiraConfluenceVisio/Lucidchart(for UML & process flows) andSQL/Advanced Excelfor data profiling

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• Regulatory Acumen:Familiarity with local regulatory compliance frameworks governing Bancassurance partnerships and Wealth product distribution

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Qualifications & Experience

• Experience:7 years of Business Analysis experience in Financial Services with at least 3 years explicitly focused onLife Insurance & Wealth/Investment-Linked lines

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• Education:Bachelors degree in IT Business Administration or Finance (MBA or FLMI/ALMI certifications are a strong plus)

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• Agile Certification:Certified Scrum Product Owner (CSPO) Professional Scrum Product Owner (PSPO) or SAFe Product Owner/Product Manager (POPM) is highly preferred

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