Knowledge Management Coordinator

Title:

About the Role

We are seeking a Knowledge Management (KM) Coordinator in our India Proposal Hub reporting to the Knowledge Management Lead based in India. and will support in developing and maintaining a structured searchable and governed knowledge repository that enables teams to efficiently access proposal collateral such as standard approved content methodologies project experience lessons learned templates and best practices. The successful candidate will support continuous improvement of the organisations knowledge assets and SharePoint environment.

Key Responsibilities

Support maintenance of a centralised repository for:

• Technical methodologies and execution plans
• Proposal templates and go-bys
• Project experience lists and profiles
• Win profiles and case studies
• CV databases
• Lessons learned and best practices
• Proposal graphics and presentation materials

Ensure all content is accurate current approved searchable and aligned with company standards.

Work proactively with Proposals Operations Engineering Business Development and functional teams to capture verify and maintain knowledge assets.

Leverage AI tools to create enhance summarise and maintain technical and proposal content.

Eliminate duplicate conflicting and outdated information to maintain a trusted single source of truth.

Qualifications & Experience

One to three years of experience in content creation and administration in Proposals Information Management Technical Documentation or a similar function.

Advanced MS Office (Word Excel PowerPoint)

• Editing experience good command of the English language spelling grammar punctuation
• Working knowledge of SharePoint metadata management search optimisation reporting dashboards and data analytics an advantage.
• Experience using AI-enabled tools to support content development and knowledge management activities.

Key Competencies

• Excellent written English grammar punctuation editing and proofreading skills.
• Strong attention to detail with the ability to maintain quality without losing sight of overall priorities.
• Highly proactive with a natural ability to gather validate organise and maintain information from multiple stakeholders.
• Strong stakeholder management and communication skills.
• Excellent organisational and analytical abilities.
• Continuous improvement mindset with a focus on efficiency standardisation and knowledge sharing.