Summary:
The ServiceNow CMDB Developer plays a critical role in maintaining the accuracy integrity and governance of the Configuration Management Database (CMDB) within the ServiceNow platform. This individual is responsible for designing developing and optimizing the CMDB data model ensuring seamless integration with Discovery Service Mapping and other key modules. By collaborating closely with IT operations service owners and infrastructure teams the developer ensures that configuration items (CIs) are accurately tracked relationships are properly defined and data remains compliant with organizational standards. This role is essential for enabling reliable service management incident resolution change control and reporting across the IT ecosystem.
Location: Remote
Responsibilities:
- Design develop and maintain the CMDB data model to support evolving business and IT service requirements
- Implement and manage ServiceNow Discovery and Service Mapping to automatically identify and populate CIs
- Develop and maintain Business Rules Script Includes Workflows and Flow Designer processes to enforce data integrity and automate CMDB operations
- Ensure consistent data governance compliance and accuracy across the CMDB through regular audits and validation processes
- Collaborate with IT teams to onboard new services define CI hierarchies and establish accurate CI relationships
- Troubleshoot and resolve CMDB Discovery and integration-related issues in a timely and effective manner
- Support audit requirements and reporting by delivering accurate up-to-date configuration data
Requirements
- 4-9 years of total IT experience with 4 years specifically in ServiceNow CMDB development and data modeling
- Proven experience in designing and managing complex CMDB data models within ServiceNow
- Strong proficiency in ServiceNow Discovery Service Mapping and integration technologies
- Hands-on experience with Business Rules Script Includes Workflows and Flow Designer
- Demonstrated ability to ensure data integrity governance and compliance across the CMDB
- Experience collaborating with cross-functional IT teams to drive CI onboarding and relationship mapping
- Excellent problem-solving skills and ability to troubleshoot complex CMDB and discovery issues
- Familiarity with ITIL practices and service management processes is highly desirable
Required Skills:
Summary: The ServiceNow CMDB Developer plays a critical role in maintaining the accuracy integrity and governance of the Configuration Management Database (CMDB) within the ServiceNow platform. This individual is responsible for designing developing and optimizing the CMDB data model ensuring seamless integration with Discovery Service Mapping and other key modules. By collaborating closely with IT operations service owners and infrastructure teams the developer ensures that configuration items (CIs) are accurately tracked relationships are properly defined and data remains compliant with organizational standards. This role is essential for enabling reliable service management incident resolution change control and reporting across the IT ecosystem. Location: Remote Responsibilities: Design develop and maintain the CMDB data model to support evolving business and IT service requirements Implement and manage ServiceNow Discovery and Service Mapping to automatically identify and populate CIs Develop and maintain Business Rules Script Includes Workflows and Flow Designer processes to enforce data integrity and automate CMDB operations Ensure consistent data governance compliance and accuracy across the CMDB through regular audits and validation processes Collaborate with IT teams to onboard new services define CI hierarchies and establish accurate CI relationships Troubleshoot and resolve CMDB Discovery and integration-related issues in a timely and effective manner Support audit requirements and reporting by delivering accurate up-to-date configuration data Requirements 4-9 years of total IT experience with 4 years specifically in ServiceNow CMDB development and data modeling Proven experience in designing and managing complex CMDB data models within ServiceNow Strong proficiency in ServiceNow Discovery Service Mapping and integration technologies Hands-on experience with Business Rules Script Includes Workflows and Flow Designer Demonstrated ability to ensure data integrity governance and compliance across the CMDB Experience collaborating with cross-functional IT teams to drive CI onboarding and relationship mapping Excellent problem-solving skills and ability to troubleshoot complex CMDB and discovery issues Familiarity with ITIL practices and service management processes is highly desirable
Required Education:
Graduate
Summary:The ServiceNow CMDB Developer plays a critical role in maintaining the accuracy integrity and governance of the Configuration Management Database (CMDB) within the ServiceNow platform. This individual is responsible for designing developing and optimizing the CMDB data model ensuring seamles...
Summary:
The ServiceNow CMDB Developer plays a critical role in maintaining the accuracy integrity and governance of the Configuration Management Database (CMDB) within the ServiceNow platform. This individual is responsible for designing developing and optimizing the CMDB data model ensuring seamless integration with Discovery Service Mapping and other key modules. By collaborating closely with IT operations service owners and infrastructure teams the developer ensures that configuration items (CIs) are accurately tracked relationships are properly defined and data remains compliant with organizational standards. This role is essential for enabling reliable service management incident resolution change control and reporting across the IT ecosystem.
Location: Remote
Responsibilities:
- Design develop and maintain the CMDB data model to support evolving business and IT service requirements
- Implement and manage ServiceNow Discovery and Service Mapping to automatically identify and populate CIs
- Develop and maintain Business Rules Script Includes Workflows and Flow Designer processes to enforce data integrity and automate CMDB operations
- Ensure consistent data governance compliance and accuracy across the CMDB through regular audits and validation processes
- Collaborate with IT teams to onboard new services define CI hierarchies and establish accurate CI relationships
- Troubleshoot and resolve CMDB Discovery and integration-related issues in a timely and effective manner
- Support audit requirements and reporting by delivering accurate up-to-date configuration data
Requirements
- 4-9 years of total IT experience with 4 years specifically in ServiceNow CMDB development and data modeling
- Proven experience in designing and managing complex CMDB data models within ServiceNow
- Strong proficiency in ServiceNow Discovery Service Mapping and integration technologies
- Hands-on experience with Business Rules Script Includes Workflows and Flow Designer
- Demonstrated ability to ensure data integrity governance and compliance across the CMDB
- Experience collaborating with cross-functional IT teams to drive CI onboarding and relationship mapping
- Excellent problem-solving skills and ability to troubleshoot complex CMDB and discovery issues
- Familiarity with ITIL practices and service management processes is highly desirable
Required Skills:
Summary: The ServiceNow CMDB Developer plays a critical role in maintaining the accuracy integrity and governance of the Configuration Management Database (CMDB) within the ServiceNow platform. This individual is responsible for designing developing and optimizing the CMDB data model ensuring seamless integration with Discovery Service Mapping and other key modules. By collaborating closely with IT operations service owners and infrastructure teams the developer ensures that configuration items (CIs) are accurately tracked relationships are properly defined and data remains compliant with organizational standards. This role is essential for enabling reliable service management incident resolution change control and reporting across the IT ecosystem. Location: Remote Responsibilities: Design develop and maintain the CMDB data model to support evolving business and IT service requirements Implement and manage ServiceNow Discovery and Service Mapping to automatically identify and populate CIs Develop and maintain Business Rules Script Includes Workflows and Flow Designer processes to enforce data integrity and automate CMDB operations Ensure consistent data governance compliance and accuracy across the CMDB through regular audits and validation processes Collaborate with IT teams to onboard new services define CI hierarchies and establish accurate CI relationships Troubleshoot and resolve CMDB Discovery and integration-related issues in a timely and effective manner Support audit requirements and reporting by delivering accurate up-to-date configuration data Requirements 4-9 years of total IT experience with 4 years specifically in ServiceNow CMDB development and data modeling Proven experience in designing and managing complex CMDB data models within ServiceNow Strong proficiency in ServiceNow Discovery Service Mapping and integration technologies Hands-on experience with Business Rules Script Includes Workflows and Flow Designer Demonstrated ability to ensure data integrity governance and compliance across the CMDB Experience collaborating with cross-functional IT teams to drive CI onboarding and relationship mapping Excellent problem-solving skills and ability to troubleshoot complex CMDB and discovery issues Familiarity with ITIL practices and service management processes is highly desirable
Required Education:
Graduate
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