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ECM Support Engineer

DotSolved System Inc.

Job Location:

Chennai - India

Monthly Salary: Not provided by the employer

Experience Required: 8years

Posted: 6 October 2026 (15 hours ago)

Application Deadline: 3 January 2027

Vacancies: 1 Vacancy

Job Summary

Position: ECM Support Engineer

Location: Chennai - Remote

Shift Timing: 3.00AM - 12.00PM PST (US Pacific Time)

Job Description:

Required Qualifications & Technical Skills:

Primary Expertise: Hands-on experience supporting and administering IBM Content Manager and IBM Case Manager KwikWork.

Middleware/Platform: Proficiency with IBM WebSphere Application Server (WAS) configuration and troubleshooting.

Database Knowledge: Solid understanding of relational databases (IBM DB2 Oracle or MS SQL Server) in the context of ECM schema and query execution.

OS & Environment: Experience working in Windows Server and Linux/Unix environments.

Tools & Utilities: Familiarity with IBM FileNet P8 tools (Content Platform Engine Workplace XT or Navigator) is a strong plus.

Problem Solving: Strong analytical skills to diagnose complex document management and workflow issues.

Preferred Qualifications

Experience with IBM Business Automation Workflow (BAW) or Content Navigator (ICN).

Prior experience handling enterprise-level migrations or platform upgrades.

Strong L2/L3 application and production support experience

Required Skills:

Position: ECM Support Engineer Location: Chennai - Remote Shift Timing: 3.00AM - 12.00PM PST (US Pacific Time) Job Description: Required Qualifications & Technical Skills: Primary Expertise: Hands-on experience supporting and administering IBM Content Manager and IBM Case Manager KwikWork. Middleware/Platform: Proficiency with IBM WebSphere Application Server (WAS) configuration and troubleshooting. Database Knowledge: Solid understanding of relational databases (IBM DB2 Oracle or MS SQL Server) in the context of ECM schema and query execution. OS & Environment: Experience working in Windows Server and Linux / Unix environments. Tools & Utilities: Familiarity with IBM FileNet P8 tools (Content Platform Engine Workplace XT or Navigator) is a strong plus. Problem Solving: Strong analytical skills to diagnose complex document management and workflow issues. Preferred Qualifications Experience with IBM Business Automation Workflow (BAW) or Content Navigator (ICN). Prior experience handling enterprise-level migrations or platform upgrades. Strong L2/L3 application and production support experience

Required Education:

Any Degree

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