Dolby Careers Sales Operations Analyst

Role Summary

The Sales Operations Analyst will support the Entertainmentand AutomotiveSales team by managing operational processes ensuring compliance and driving efficiency across sales workflows. This role requires strong analytical skills attention to detail and the ability to collaborate effectively with cross-functional teamsincluding account managers engineeringfinancelegaland compliance teams.

The role will includeprovidingbackofficesupporttoallowsalesmanagerstofocusonpremiumbusinessexecutions whilstco-coordinatingwithregionalliaisonsupportofficesandprovidingcustomersupportforother customer accounts globally.

The Analyst is also expected toleverageAIpoweredtools automation and data intelligence tooptimizesales processes improve data accuracy and enhancedecisionmaking.

Key Responsibilities

TheAnalystwill split their time and focus across three core areas-50% IMEA & SEA Support 25% EuropeSupportand 25% Office Administration.Detailsgiven below:

Customer Service&Licensing Management

• Engagewith licenseesin India MEA Europe & SEA(inquiries customer onboardingvendor setupetc.)

• Managelicensing agreements & royalty reporting processes.

• Attend in-person meetings

AdministrationData Analysis& Reporting

• Work closely withtheFinanceteam(forecasting revenue analysis payment tracking)

• Maintain accuracy and consistency of data in Salesforce andPowerBI systems.

• BuildBI reportsto support sales insights revenue tracking and operational KPIs.

• Assistin preparation of sales data for quarterly business reviews (QBRs) for the IMEA CP leader.

Process Optimization:

• DevelopthenecessaryunderstandingofDolbyslicensedtechnologiesandlicensingprocedures.

• Drive continuous improvement through experimentation with new AI capabilities in CRM contract management and customer engagement.

OfficeAdmin:

• Manage assets and inventory of demo equipment and track its movement.

• Manage merchandising requirements of the region.

• Assistwith vendor payments for Outside Marketing spend.

• Assistwitharranging customer meetings and demos in the Mumbai office.

• Occasionallyassistwith travel arrangements when demo equipment is being used for launches.

Qualifications

• Bachelors degree in business Finance or related fields.

• Excellent written and verbal English language skills.

• 3 to 5years experiencein sales operations or a similaranalyticalrole preferably with a focus on theentertainment &automotive industries.

• Strongproficiencyin ExcelSalesforceand data management tools.

• Working knowledge ofAIpoweredanalytics platforms (e.g. Power BI Copilot or equivalent).

• Excellentcross-culturalcommunication skills.

• Based inMumbaiareaabilityto travel.

Additional Requirements

• Ability to work independently and as part of a team in a fast-paced environment.

• Proven ability to manage competing priorities and context-switch effectively between regional duties.

• Experience working with diverse teams across different time zones (Europe IMEA SEA

• Highly organized anddetail-oriented.

• Curiosity and willingness to continuously learn.

• Affinity fortechnologiesand emerging digital tools.