Collection Specialist India

Sumeru Solutions

Job Location:

Pune - India

Monthly Salary: Not Disclosed

Posted on: 18 days ago

Vacancies: 1 Vacancy

Job Summary

Job Brief:

We are looking for a candidate with 2-4 years of experience in Collection - Order to cash domain in Finance. Supports the Manager in carrying out the responsibilities of the Finance & Accounting Collections Department. Additionally you will also contribute and improve operational and collection efficiency in your respective domain collaborate with internal stakeholders to implement value add ideas into practice. This team is expanding and we are looking for a Collections Specialist to be part of our inhouse collection team.

Responsibilities:

Monitor customer accounts to identify outstanding debts.
Investigate historical data for each customer account for the past due invoices.
Recovers B2B overdue payments from partners via calls and emails.
Update customer account status records.
Prepare and present reports on collection activities and progress.
Interact with customers to resolve outstanding payment issues through emails.
Handle customer queries and resolve billing and customer credit issues.
Identify and execute the necessary invoice adjustments.
Send account statements to customers with payment instructions.
Taking initiative and capable devising innovative solutions to enhance collection rates.
Negotiating repayment plans and encouraging partners to find alternative payment solution.
Setup call with onshore teams for process update resolving customer queries and other issues.

Requirements:

A degree in accounting or a degree in business administration in finance.
Must be a perfectionist by nature with no tolerance for financial sloppiness.
Must be highly skilled in dealing with financial and numeric data.
An ability to prioritize and manage daily work activity.
An ability to work independently.
Must have very good verbal and non-verbal communication skills.
Must have expertise in MS Office.
2-4 Years of Experience in Collections Order to Cash Process (End to End Process).
Having experience to work with International/US customers would be preferrable.
Exposure to tools like Salesforce NetSuite and similar ERP systems would be preferred.
Open to work in shift- 1.00pm to 10.00 pm (US/UK Shift) Subject to change as per the process need.

Job Brief: We are looking for a candidate with 2-4 years of experience in Collection - Order to cash domain in Finance. Supports the Manager in carrying out the responsibilities of the Finance & Accounting Collections Department. Additionally you will also contribute and improve operational and col...

Job Brief:

Responsibilities:

Monitor customer accounts to identify outstanding debts.
Investigate historical data for each customer account for the past due invoices.
Recovers B2B overdue payments from partners via calls and emails.
Update customer account status records.
Prepare and present reports on collection activities and progress.
Interact with customers to resolve outstanding payment issues through emails.
Handle customer queries and resolve billing and customer credit issues.
Identify and execute the necessary invoice adjustments.
Send account statements to customers with payment instructions.
Taking initiative and capable devising innovative solutions to enhance collection rates.
Negotiating repayment plans and encouraging partners to find alternative payment solution.
Setup call with onshore teams for process update resolving customer queries and other issues.

Requirements:

A degree in accounting or a degree in business administration in finance.
Must be a perfectionist by nature with no tolerance for financial sloppiness.
Must be highly skilled in dealing with financial and numeric data.
An ability to prioritize and manage daily work activity.
An ability to work independently.
Must have very good verbal and non-verbal communication skills.
Must have expertise in MS Office.
2-4 Years of Experience in Collections Order to Cash Process (End to End Process).
Having experience to work with International/US customers would be preferrable.
Exposure to tools like Salesforce NetSuite and similar ERP systems would be preferred.
Open to work in shift- 1.00pm to 10.00 pm (US/UK Shift) Subject to change as per the process need.