B-Education Analyst

Join our team at Alegeus where youll experience unmatched opportunity and a culture that cares deeply about succeeding together. As an Education Analyst youll accelerate time-to- value by creating a best-in-class learning experience across the employee lifecycle or partner journey. Collaborate with dedicated colleagues embrace a spirit of innovation and build an enriching career with us.

OPPORTUNITY HAPPENS HERE REALIZE YOURS

Alongside the best and the brightest you will regularly:

Create Content:

• Produce high-quality learning resources for Instructor Led Training (ILT) and eLearning including PowerPoints quizzes activities and job aids.

• Recognize edit and resolve discrepancies from quality standards and style guides in content with minimum guidance.

• Collaborate with Subject Matter Experts (SMEs) to obtain information and resources.

Author Content:

• Complete basic tasks in content authoring tools such as voice overs and graphic edits.

Lead Learning Programs:

• Experience owning the end-to-end process for ILT programs that result in achieving 90% NPS scores.

• Lead multiple learning programs for various audiences adapting to changing business needs.

• Continuously improve and update SOPs for learning programs in response to product or process changes.

Lead Learning Technologies:

• Leverage the Learning Management System (LMS) to fulfill requests and maximize usage.

• Own basic functions in the LMS such as creating courses assigning courses tracking completions and grading assignments for ILT sessions.

• Identify skill gaps and new ways to utilize out of the box training to sustain and increase continuous learning by 10%.

Analyze Data:

• Proactively analyze reports to identify training needs and gather insights for program improvement.

• Track KPIs over time summarize insights from data and make actionable recommendations for program enhancements.

Support Business Partnerships:

• Proactively informs partners of success indicators and areas for improvement while regularly communicating with managers to drive feedback on training programs and seeking input for continuous program enhancements.

• Ensures timely support by meeting 98% of onsite and virtual training requests within requested timeframes and responding to 95% of emailed or ticket-based inquiries from Alegeus partners or staff within 2 business days

ESSENTIAL SKILLS FOR CREATING A LASTING IMPACT

Alegeus colleagues are known as problem-solvers risk-takers and innovative thinkers. As an Education Analyst these skills are essential for success:

• Abilities: Able to have a growth mindset and tackle new opportunities to learn. Able to be innovative and take initiative in trying new approaches to achieve better outcomes. Able to connect organically with a network of stakeholders. Able to exhibit current knowledge of adult learning theory and instructional design

• Experience: 2 years experience in L&D or related field. Certification (CPTD) is a plus. Experience working with learning management systems content authoring tools knowledge management tools and MS Office. Experience planning designing developing and delivering in-person and online technical training. Experience in health insurance or consumer directed products such as HRAs HSAs FSAs etc. whether at an agency TPA health plan or financial institution is a plus.

• Education: Bachelors Degree in Organizational Development Psychology Instructional Design or knowledge otherwise gained by equivalent experience required.

• Location: India