Assistant F&B Manager

Your Role in the Story 

As the F&B Manager you lead the full spectrum of our food and beverage from bars and restaurants to in-room dining and outlets. You tailor group standards to the local context and make sure every experience feels memorable and true to our brand. 

You lead a dynamic team and build a culture of service collaboration and continuous improvement. Its a hands-on leadership role for someone who knows F&B and hotel operations deeply loves developing talent and is at their best on the floor. 

Key Responsibilities 

• Lead all F&B operations across restaurants bars in-room dining events and banqueting ensuring a consistent and memorable guest experience. 
• Inspire develop and lead a high-performing team building a culture of professionalism collaboration accountability and genuine hospitality. 
• Lead and align all Floor Managers ensuring unity across outlets and driving operational excellence through one-team leadership. 
• Drive departmental performance balancing exceptional guest experiences with strong commercial results. 
• Partner closely with the Executive Chef and Bar Manager to create exceptional food and beverage experiences that reflect brand and destination. 
• Lead recruitment onboarding training and talent development hiring individuals with the right attitude personality and potential; in alignment with the P&C team. 
• Create development opportunities for the team and build succession plans for future leaders. 
• Be present on the floor leading by example during service peak periods VIP visits and key guest moments. 
• Ensure the team has strong product knowledge and can confidently recommend food wine cocktails and experiences. 
• Drive guest satisfaction by anticipating needs resolving concerns and creating memorable dining experiences. 
• Take ownership of guest feedback and service recovery turning challenges into opportunities to build loyalty and trust. 
• Work closely with Revenue Reservations Sales Marketing and Operations teams to maximise covers revenue and guest engagement. 
• Lead the planning coordination and execution of all events banquets private dining experiences and special activations. 
• Work collaboratively with Sales and Events teams to ensure flawless event delivery and commercial success. 
• Oversee workforce planning and labour productivity across all outlets. 
• Prepare and manage team schedules and rosters ensuring the right staffing levels are in place at all times. 
• Monitor and control overtime costs through effective scheduling productivity management and operational planning. 
• Manage departmental budgets payroll purchasing inventory and profitability while maintaining quality standards. 
• Monitor guest feedback market trends and business performance implementing improvements where needed. 
• Create and support events activations and seasonal experiences that enhance the hotels identity and guest experience. 
• Ensure compliance with hygiene HACCP health & safety licensing requirements and company standards across all F&B operations. 
• Build strong relationships with suppliers and local partners supporting quality sustainability and cost efficiency. 
• Champion local products responsible sourcing and sustainable operating practices. 
• Oversee in-room dining standards and operations ensuring efficient professional and personalized service. 
• Work collaboratively with all hotel departments to ensure a seamless guest journey. 
• Act as a brand ambassador maintaining strong relationships with guests VIPs and returning customers. 
• Stay informed on industry trends and continuously seek opportunities to elevate the guest team and business experience. 

Qualifications :

Who Were Looking For 

• Minimum 3-5 years experience in a F&B leadership role within a luxury hotel resort lifestyle hospitality brand beach club or premium restaurant environment; with great references. 
• Proven experience managing multiple outlets including restaurants bars in-room dining events and banqueting operations. 
• Strong track record of leading developing and retaining high-performing teams in fast-paced high-volume environments. 
• Experience in recruitment workforce planning scheduling and labor cost management. 
• Solid understanding of budgeting forecasting cost control payroll inventory management and commercial performance. 
• Hands-on experience driving guest satisfaction service recovery and operational excellence. 
• Experience collaborating with Culinary Revenue Sales Marketing and Rooms teams to achieve business objectives. 
• Experience in luxury lifestyle boutique or destination-led hospitality concepts is a strong advantage. 
• Warm welcomed inspiring and guest oriented profile. 

Remote Work :

No

Employment Type :

Full-time