AI & RPA CoE Lead

About Persistent

We are an AI-led platform-driven Digital Engineering and Enterprise Modernization partner combining deep technical expertise and industry experience to help our clients anticipate whats next. Our offerings and proven solutions create a unique competitive advantage for our clients by giving them the power to see beyond and rise above. We work with many industry-leading organizations across the world including 18 of the Fortune 50 companies 7 of the 10 top US banks 9 of the 10 technology companies and numerous innovators across the healthcare ecosystem.

Our disruptors mindset commitment to client success and agility to thrive in the dynamic environment have enabled us to sustain our growth momentum. Persistent has been recognized across top industry platforms for innovation leadership and inclusion. We have delivered 26sequential quarters of growth with $487.6M in Q4 FY26 revenue up 7.8% Q-o-Q and 20.0% Y-o-Y. Our 29500global team members located in 21 countries have been instrumental in helping the market leaders transform their industries. We received five awards at the ISG (Information Services Group) Provider Lens Awards 2026 and for the second year in a row were awarded the Growth Honor of the Year at the Everest Group Elevate 2026.

About Position:

We are seeking an experienced AI & RPA Center of Excellence (CoE) Lead to establish manage and scale an enterprise-wide Automation Center of Excellence supporting global business functions. The ideal candidate will possess strong expertise in intelligent automation robotic process automation (RPA) workflow automation governance frameworks and team leadership.

• Role: AI & RPA CoE Lead
• Location: All Persistent Locations
• Experience: 6 to 9 Years
• Job Type: Full-Time Employment

What Youll Do:

• Establish and lead the AI & RPA Center of Excellence including team structure governance operating model and delivery framework.
• Recruit onboard mentor and manage automation professionals across multiple skill areas.
• Build a high-performing automation team focused on innovation delivery excellence and continuous improvement.
• Drive performance management capability development and knowledge-sharing initiatives.
• Own the end-to-end automation lifecycle from opportunity identification through deployment and benefits realization.
• Develop and manage automation roadmaps aligned with business transformation objectives.
• Prioritize automation opportunities based on business value complexity risk and ROI.
• Maintain and govern the automation demand pipeline and project portfolio.
• Track automation benefits cost savings productivity improvements and business outcomes.
• Provide technical leadership for automation initiatives across UiPath Microsoft Power Automate and SAP Build Process Automation.
• Ensure adherence to development standards security requirements architecture principles and governance frameworks.
• Guide solution design architecture reviews development practices testing strategies and deployment methodologies.
• Oversee successful execution of automation projects across business functions.
• Act as the escalation point for automation delivery operational issues and production support.
• Establish governance standards for automation development deployment change management and operational support.
• Define and enforce automation architecture coding standards documentation standards and support procedures.
• Ensure compliance with security audit data privacy risk and regulatory requirements.
• Develop and maintain automation policies frameworks controls and operating procedures.
• Support internal and external audits related to automation programs.
• Apply structured requirements engineering business analysis and process improvement methodologies.
• Collaborate with stakeholders to identify simplify standardize and automate business processes.
• Conduct process assessments and determine automation suitability across functional areas.
• Drive operational excellence initiatives through intelligent automation and workflow optimization.
• Collaborate with business leaders process owners IT teams compliance teams and executive stakeholders.
• Communicate automation strategy project status risks and business outcomes effectively.
• Promote adoption of intelligent automation technologies across the organization.
• Drive innovation through emerging technologies including AI-powered automation and intelligent workflows.
• Contribute to long-term automation and digital transformation strategy.

Expertise Youll Bring:

• 6-9 years of experience in automation digital transformation workflow automation or business process improvement.
• Minimum 5 years of hands-on experience delivering enterprise-scale RPA and workflow automation solutions.
• Minimum 3 years of people leadership team management or Center of Excellence leadership experience.
• Advanced expertise in UiPath Microsoft Power Automate and SAP Build Process Automation.
• Deep understanding of the complete automation lifecycle from ideation through production support.
• Strong experience establishing governance frameworks and automation operating models.
• Expertise in automation architecture solution design development standards and delivery methodologies.
• Experience managing automation portfolios roadmaps KPIs and service-level commitments.
• Strong understanding of process discovery process optimization and business process management methodologies.

Benefits:

• Competitive salary and benefits package
• Culture focused on talent development with quarterly growth opportunities and company-sponsored higher education and certifications
• Opportunity to work with cutting-edge technologies
• Employee engagement initiatives such as project parties flexible work hours and Long Service awards
• Annual health check-ups
• Insurance coverage: group term life personal accident and Mediclaim hospitalization for self spouse two children and parents

Values-Driven People-Centric & Inclusive Work Environment:

Persistent is dedicated to fostering diversity and inclusion in the workplace. We invite applications from all qualified individuals including those with disabilities and regardless of gender or gender preference. We welcome diverse candidates from all backgrounds.

• We support hybrid work and flexible hours to fit diverse lifestyles.
• Our office is accessibility-friendly with ergonomic setups and assistive technologies to support employees with physical disabilities.
• If you are a person with disabilities and have specific requirements please inform us during the application process or at any time during your employment

Lets unleash your full potential at Persistent- is an Equal Opportunity Employer and prohibits discrimination and harassment of any kind.