Guest Relations Jobs in Kolkata

DescriptionPOSITION SUMMARYSupply guests with directions and information regarding property amenities services and hours of operation and local areas of interest and activities. Contact appropriate individual or department (e.g. Bellperson Front Desk Housekeeping Engineering Security/Loss Prevention...

DescriptionJOB SUMMARYSupports all property operations ensuring that the highest levels of hospitality and service are provided. Manages the flow of questions and directs guests within the lobby. Supports the tracking and resolution of service issues.CANDIDATE PROFILEEducation and Experience High sc...

DescriptionJOB SUMMARYResponsible for supporting all aspects of Concierge functions in accordance with hotel standards. Maintains a concierge service and management philosophy that serves as a guide to respective staff. Assists in developing and maintaining the acknowledgment and service of all gues...

DescriptionJOB SUMMARYPosition responsible for all the food and beverage operations which includes all culinary restaurant beverage and room service operations. Oversees guest and employee satisfaction maintaining standards and meeting or exceeding financial goals. Demonstrates knowledge and profici...

DescriptionJOB SUMMARYManages all restaurant operations and staff on a daily basis. Areas of responsibility include Restaurants/Bars and Room Service. As a department head directs and works with the food and beverage/culinary management team and employees to successfully execute all restaurant opera...

DescriptionJOB SUMMARYResponsible for soliciting and managing of reservations sales-related opportunities. Manages and provides training and work assignments to Reservations Sales staff. Actively up-sells each business opportunity to maximize revenue opportunity. Achieves personal and team related r...

The Guest Relations Executive is responsible and accountable for all operations in relation to the Guest Relations section whilst on duty. All duties and tasks performed are to be procedurally correct timely and consistently effective and efficient work practices and guest service standards that the...

DescriptionJOB SUMMARYSupports all property operations ensuring that the highest levels of hospitality and service are provided. Manages the flow of questions and directs guests within the lobby. Supports the tracking and resolution of service issues.CANDIDATE PROFILEEducation and Experience High sc...

DescriptionJOB SUMMARYHelps drive company values and philosophy and ensures all training and development activities are strategically linked to the organizations mission and vision. Works with property leadership team to identify and address employee and organizational development needs. The positio...

DescriptionJOB SUMMARYEntry level management position that focuses on supporting the day-to-day activities in Housekeeping Recreation/Health Club and Laundry if applicable. Position works with employees to clean and maintain guestrooms and public space. Completes inspections and holds people account...

DescriptionPOSITION SUMMARYRespond and attend to guest repair requests. Communicate with guests/customers to resolve maintenance issues. Perform preventive maintenance on tools and kitchen and mechanical room equipment including cleaning and lubrication. Visually inspect tools equipment or machines....

DescriptionJOB SUMMARYAccountable for the quality consistency and production of the restaurant kitchen. Exhibits culinary talents by personally performing tasks while leading the staff and managing all food related functions. Coordinates menus purchasing staffing and food preparation for the propert...

Responsibilities:Greet guests warmly upon arrival and efficiently manage check-in and check-out processes.Address guest inquiries requests and special accommodations with prompt and personalized service.Provide detailed information about hotel amenities services and nearby attractions.Anticipate gue...

DescriptionJOB SUMMARYResponsible for preparing all event documentation and coordinates with Sales property departments and customer to ensure consistent high level service throughout pre-event event and post-event phases of property events. This position primarily handles events of average complexi...

Key Responsibilities:Greet guests courteously upon arrival and escort them to their tables.Present menus inform guests of daily specials and introduce the server responsible for their table.Manage and update restaurant reservations and waiting lists efficiently.Answer phone calls professionally hand...

A Butler provides personalized luxury guest service to ensure a seamless and memorable stay experience. They anticipate guest needs manage in-room services coordinate with various departments and maintain the highest standards of discretion courtesy and professionalism. The Butler acts as a personal...

DescriptionJOB SUMMARYSupports all property operations ensuring that the highest levels of hospitality and service are provided. Manages the flow of questions and directs guests within the lobby. Supports the tracking and resolution of service issues.CANDIDATE PROFILEEducation and Experience High sc...

DescriptionPOSITION SUMMARYEnsure staff is working together as a team to ensure optimum service and that guest needs are met. Inspect grooming and attire of staff and rectify any deficiencies. Complete opening and closing duties including setting up necessary supplies and tools cleaning all equipmen...

DescriptionJOB SUMMARYPosition has responsibility for supervising and coordinating activities of employees delivering spa services including salon skin care program coordination reservations reception desk massage and locker room areas. Position focuses on ensuring guest and employee satisfaction an...

DescriptionJOB SUMMARYEntry level management position that focuses on successfully accomplishing the daily objectives in the kitchen. Assists in leading staff while personally assisting in all areas of the kitchen including food production; purchasing and kitchen sanitation. Position contributes to...