Technical Support Engineer

About the Company

Our client is a global technology company headquartered in China specializing in high-precision positioning navigation surveying mapping and automation solutions.

With a strong international presence the company provides advanced technologies and solutions across industries including geospatial construction agriculture autonomous systems robotics and industrial applications.

With a large global team and operations across multiple international markets the company is continuing to expand and is looking for talented professionals to join its growing international organization.

Responsibilities:

1. Ensure the successful onboarding of new partners from both a hardware and software perspective.

2. Provide timely technical support and training on product needs and issues via email phone web conference and in person.

3. Develop and manage the relationship with resellers and clients being responsible for their product updates and technical requests.

4. Perform problem analysis to resolve product related issues including follow-up testing troubleshooting and identifying bugs and possible enhancements.

5. Support sales functions as a technical expert/consultant for precision agriculture.

6. Develop and update training materials.

Requirements:

1. Bachelors degree in engineering preferably in precision industries (digital construction building construction).

2. Minimum of 3 years of effective experience in relevant industries (digital construction building construction) with a proven track record in managing million-scale projects is preferred.

3. Fluency in Hungarian and professional level of English written and oral are mandatory.

4. Possess strong problem-solving skills and excellent analytical skills.

5. Presentation and public speaking skills including training and technical demonstrations.

6. Comfort with learning new computer applications.