Technical Support & Account Management Advisor – Gaming – Budapest

People Hive is supporting a client in the search for a Technical Support & Account Management Advisor Gaming (Polish) to join their team in Budapest.

The role provides technical and account-related support to gaming platform users primarily by phone with additional email support. Day-to-day cases include account setup bans game purchases hacking incidents and other technical or account issues requiring quick learning of platform systems and troubleshooting processes. The role operates fully on-site within a secure PCI environment as part of a multinational team.

Critical Requirements

• Polish C1/C2
• English B2
• Willingness to work fully on-site in Hungary
• Availability for MondayFriday 09:0017:00 or 10:0018:00 shifts
• Strong interest in technology and gaming
• Ability to learn technical systems and processes quickly
• Strong customer communication skills
• Availability to start as soon as possible

Whats on Offer

• Cafeteria/meal allowance after the 3-month probation period
• Private health insurance
• Indefinite employment contract
• 2.5-week in-person training conducted in English
• Paid travel and at least 1 week of paid accommodation for relocating candidates
• Potential extension of accommodation to 23 weeks
• MondayFriday working schedule

Location: Budapest

Working arrangement: Onsite

Employment: Full-time

Languages: Polish English

Working hours: Mon-Fri 9 AM - 6 PM

Seniority: Entry to Mid-level

Industry: Customer Experience / BPO

Salary: 600000 HUF (1600 ) gross per month

People Hive HR Consultancies LLC is acting as the recruitment partner for this vacancy. Applications will be handled confidentially and shared with the client as part of the recruitment process.

Job Reference: PH-DSR-091