Team Lead, People Services

At Wolt we create technology that brings joy simplicity and earnings to the neighborhoods of the 2014 we started with delivery of restaurant food. Now were building the delivery of (almost) everything and youll find us in over 500 cities in 30 countries around the 2022 we joined forces with DoorDash and together we keep on dreaming big and expanding across the globe.

Working at Wolt isnt always easy but its definitely exciting. Here youll learn more build more and ship more than in most other companies. Youll be challenged a lot but also have a lot of fun on the way. So if youre a self-starter with drive and entrepreneurial spirit this could be the ride of your life.

Were looking for a Team Lead to oversee our People Associates in Budapest and Timișoara. Youll manage day-to-day HR operations drive service quality and help scale our Tier 1 HR function as Wolt expands globally.

• Lead and mentor a team of 10 People Associates
• Set goals monitor performance and run regular evaluations
• Ensure the team follows company policies and procedures

• Oversee handling of HR inquiries from employees across multiple countries
• Act as the first escalation point for complex issues and ensure timely resolution

• Partner with Tier 2 HR and the business to transition processes into Tier 1
• Own process documentation and knowledge transfer milestones
• Ensure coverage is in place for all country deliverables

• Improve HR processes and systems for efficiency and accuracy
• Drive adoption of manager and employee self-service tools
• Support Workday onboarding and data accuracy
• Collaborate with Payroll to ensure timely accurate salary payments

• Create development opportunities that grow the teams skills
• Identify process gaps and implement improvements based on team and employee feedback

• Based in Hungary able to work from the Budapest office 3 days/week
• Fluent English (written and spoken)
• Bachelors degree in HR Business Administration or related field
• Proven people management experience with a focus on team development
• Background in employee lifecycle processes and HR service delivery
• Familiarity with HR metrics and ERP systems; Workday experience is a plus
• Strong communication and stakeholder management skills

Were committed to growing and empowering a more inclusive community within our company industry and cities. Thats why we hire and cultivate diverse teams of people from all backgrounds experiences and perspectives. We believe that true innovation happens when everyone has room at the table and the tools resources and opportunity to excel.