Support Associate (Hungarian speaking)

About Wolt

At Wolt we create technology that brings joy simplicity and earnings to the neighborhoods of the 2014 we started with delivery of restaurant food. Now were building the delivery of (almost) everything and youll find us in over 500 cities in 30 countries around the 2022 we joined forces with DoorDash and together we keep on dreaming big and expanding across the globe.

Working at Wolt isnt always easy but its definitely exciting. Here youll learn more build more and ship more than in most other companies. Youll be challenged a lot but also have a lot of fun on the way. So if youre a self-starter with drive and entrepreneurial spirit this could be the ride of your life.

Join Wolt as a full-time or part-time Hungarian-speaking Support Associate!

Are you a great communicator Do you enjoy working in a fast-paced dynamic environment Excited to be a part of a supportive team If your answer is yes then this role might be perfect for you!

Were looking for onsite full-time or student part-time (30 hrs/week) Support Associates who can communicate fluently in Hungarian both in writing and speaking.
Youll join our Support team for the Hungarian region in Budapest (Office location: 2nd district) and as part of our Country Support youll be supporting Wolt countries and making a real impact every day.

What youll be doing

• Assisting customers courier partners and venues across multiple countries via live chat and phone
• Helping ensure smooth and efficient delivery operations
• Working closely with the support team and other Wolt teams to continuously improve our service

What were looking for

You dont need previous customer service experience - well train you! If you do have experience thats a bonus but what really matters is your attitude and eagerness to learn.

Youre a great fit if you:

• Communicate clearly warmly and with a customer-first mindset
• Learn quickly multitask with ease and enjoy a fast-paced environment
• Availability and the right to work in Hungary
• You can work minimum 30 hours per week across different shift types (morning night weekend) as required since we operate 24/7
• You have professional working proficiency in Hungarian

What youll get by joining us

• Our starting salary for a 40-hour full-time position is 467000 HUF gross per month plus a shift allowance. The base hourly rate for students is 2150 HUF.
• Medical insurance
• Wolt credits cashback benefit
• Sports discounts
• Access to Wolt-wide training programs
• Fruits snacks and drinks at the office
• A friendly growth-oriented environment where your work truly matters

Ready to apply

Wed love to meet you!

Join us and be part of a team thats shaping the future of support at Wolt!

Please note: Wed love to hear your authentic voice. Using Google or ChatGPT in your responses is not permitted.

Our Commitment to Diversity and Inclusion

Were committed to growing and empowering a more inclusive community within our company industry and cities. Thats why we hire and cultivate diverse teams of people from all backgrounds experiences and perspectives. We believe that true innovation happens when everyone has room at the table and the tools resources and opportunity to excel.