Software Renewals Manager
Job Location:
Monthly Salary:
Posted on:
3 days ago
Posted on:
Vacancies:
1 Vacancy
Vacancies:
Job Summary
Description
In This Role Your Responsibilities Will Be:
- Lead coach and develop a high-performing team of Software Renewals specialists
- Set clear goals and performance metrics aligned with business and revenue priorities
- Oversee the full renewal lifecycle including tracking forecasting and execution
- Develop and implement strategies to improve retention and reduce customer churn
- Manage complex and high-value renewals including escalations and negotiations
- Ensure accurate pipeline management and forecasting identifying risks and opportunities
- Collaborate with Sales Customer Success Finance Legal and Product teams to align on pricing contracts and strategy
- Identify upsell and cross-sell opportunities within the renewal process
- Deliver a consistent high-quality customer experience
- Optimize processes systems and workflows to improve efficiency and scalability
- Use CRM and automation tools to enhance reporting and operational effectiveness
- Continuously refine renewal strategies using data-driven insights
Who You Are:
You build partnerships and work collaboratively with others to meet shared objectives. You make sound decisions even in the absence of complete information balancing analysis with experience and judgment. You create a climate where people are motivated to do their best to help the organization achieve its objectives. You gain the trust of others through honesty integrity and authenticity.
You build partnerships and work collaboratively with others to meet shared objectives. You make sound decisions even in the absence of complete information balancing analysis with experience and judgment. You create a climate where people are motivated to do their best to help the organization achieve its objectives. You gain the trust of others through honesty integrity and authenticity.
For This Role You Will Need:
- A degree in Business Finance Technology or a related field or equivalent experience
- Experience in renewals account management sales operations or customer success environments
- Experience leading or mentoring team members
- Understanding of subscription-based or SaaS business models
- Strong communication and stakeholder management skills
- Analytical mindset with the ability to interpret data and build forecasts
- Professional working proficiency in English
Preferred Qualifications That Set You Apart:
- Experience with CRM platforms such as Salesforce or Dynamics 365
- Background in software licensing contract management or revenue operations
- Familiarity with metrics such as churn retention ARR and net revenue retention
- Experience working in cross-functional and international environments
Our Culture and Commitment To You:
At Emerson we foster a collaborative and inclusive environment where every individual is valued and supported. We believe diverse perspectives drive better outcomes and we are committed to creating a workplace where everyone can thrive. We support continuous learning career development and flexible ways of working empowering our people to make a meaningful impact and grow with the organization.
At Emerson we foster a collaborative and inclusive environment where every individual is valued and supported. We believe diverse perspectives drive better outcomes and we are committed to creating a workplace where everyone can thrive. We support continuous learning career development and flexible ways of working empowering our people to make a meaningful impact and grow with the organization.
Required Experience:
Manager
About Company
Emerson has refocused its business portfolio to deliver solutions that bring greater value to our customers. About Emerson We concentrate on the most complex, profound challenges facing the world in the process, industrial, commercial and residential markets. Our global talent, best-i ... View more
