Senior Software Engineer (AI, AWS & Python)

Heres a summary of the role:

Youll be a Senior Software Engineer helping shape how AI is built deployed and scaled across Diligents platform. Working at the intersection of Applied Science Product and Engineering youll turn machine learning and LLM-based ideas into secure reliable production-ready services that accelerate AI adoption across Diligents product suite.

This role is about combining strong software engineering fundamentals with practical AI delivery. Youll design and build scalable platform services develop shared libraries and frameworks improve evaluation and testing practices and help teams embed AI responsibly into customer-facing products. Youll work on systems that handle sensitive customer content so privacy security observability and governance need to be built in from day one.

If you enjoy solving hard platform problems writing high quality code in Python and TypeScript partnering closely with Applied Scientists and Product teams and using AI as a practical tool to deliver meaningful value this role is for you.

Heres a breakdown of what youll do (not all of it just the important stuff):

• Design develop deploy monitor scale and troubleshoot ML and LLM-based systems that power shared AI services across the platform.

• Build secure high performance microservices and platform components on AWS owning services end-to-end from implementation through deployment and production monitoring.

• Collaborate with Applied Scientists Product teams and other Software Engineers to implement and productize AI-based capabilities.

• Continuously raise the bar by evaluating and piloting new tools (including latest AI tooling) to improve performance cost efficiency and developer productivity.

• Shape and evolve AI platform infrastructure by applying established organisational patterns and improving them where needed.

• Design and develop reusable AI libraries frameworks and internal tooling that accelerate delivery across multiple teams.

• Stay ahead of AI and platform trends adapting designs and practices so your systems remain robust compliant and futureproof.

These are the essentials youll need to get an interview:

• 5 years of experience delivering secure scalable applications in agile environments.

• Strong ability to write highly readable maintainable and well-tested code with a solid grounding in software design principles.

• Strong hands-on skills in Python and on a major cloud platform (preferably AWS) including serverless or microservice patterns infrastructure as code (CDK/Terraform) CI/CD containerization and observability tooling.

• Experience building and operating backend services or microservices in a major cloud environment preferably AWS.

• Good understanding of the full lifecycle of AI-based solutions from experimentation and implementation through deployment monitoring and iteration.

• Practical experience working with LLM-based systems or adjacent AI technologies.

• Ability to collaborate effectively across disciplines and help translate applied science work into robust product capabilities.

• Habit of integrating security best practices (IAM secrets management privacy controls) into everything you build including AI components.

• Excellent communication and leadership skills: you explain complex technical and AI topics clearly to different audiences.

It would be great if you had these to but well support you if you dont:

• Hands-on experience with AWS CDK.

• Hands-on experience with LLM-related techniques such as prompt engineering fine-tuning model evaluation RAG agentic solutions or MCP servers.

• Experience developing AI evaluation observability or governance mechanisms for production systems.

• Experience shaping shared platform capabilities or reusable engineering patterns across multiple teams.

• Experience improving performance reliability or cost efficiency for cloud-based AI or data-intensive services.

• Interest or experience in mentoring peers raising engineering standards and helping teams adopt better ways of working.

#LIHybrid

About Us

Diligent is the AI leader in governance risk and compliance (GRC) SaaS solutions helping more than 1 million users and 700000 board members to clarify risk and elevate governance. The Diligent One Platform gives practitioners the C-Suite and the board a consolidated view of their entire GRC practice so they can more effectively manage risk build greater resilience and make better decisions faster.

Learn more or follow us onLinkedInandFacebook

What Diligent Offers You

• Creativity is ingrained in our culture. We are innovative collaborators by nature. We thrive in exploring how things can be differently both in our internal processes and to help our clients
• We care about our people.Diligent offers a flexible work environment global days of service comprehensive health benefits meeting free days generous time off policy and wellness programsto name a few
• We have teams all over the world. We may be headquartered in New York City but we have office hubs in Washington D.C. Vancouver London Galway Budapest Munich Bengaluru Singapore and Sydney.
• Diversity is important to us. Growing maintaining and promoting a diverse team is a top priority for us. We foster and encourage diversity through our Employee Resource Groups and provide access to resources and education to support the education of our team facilitate dialogue and foster understanding.

Diligent created the modern governance movement. Our world-changing idea is to empower leaders with the technology insights and connections they need to drive greater impact and accountability to lead with purpose. Our employees are passionate smart and creative people who not only want to help build the software company of the future but who want to make the world a more sustainable equitable and better place.

Headquartered in New York Diligent has offices in Washington D.C. London Galway Budapest Vancouver Bengaluru Munich Singapore and Sydney. To foster strong collaboration and connection this role will follow a hybrid work model. If you are within a commuting distance to one of our Diligent office locations you will be expected towork onsite at least 50% of the time.We believe that in-person engagement helps drive innovation teamwork and a strong sense of community.

Diligent is proud to be an equal opportunity employer. We do not discriminate based on race color religious creed sex national origin ancestry citizenship status pregnancy childbirth physical disability mental disability age military status protected veteran status marital status registered domestic partner or civil union status gender (including sex stereotyping and gender identity or expression) medical condition (including but not limited to cancer related or HIV/AIDS related) genetic information or sexual orientation in accordance with applicable federal state and local also consider qualified applicants regardless of criminal histories consistent with legal requirements. See alsoDiligentsEEO PolicyandUS EEOCs Know Your Rights. We are a drug free workplace.

We are committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability you may contact us at