Salesforce Consultant
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Job Summary
Discover your impact with KUKA Group
KUKA Group offers an enormous spectrum of possibilities to advance your career live your passions and unlock your potential. Were one of the worlds leading automation specialists offering global opportunities in areas such as robotics automation logistics software solutions and electronics. If youre a go-getter a visionary with bold ambitions and believer in collaboration and mutual respect then youre poised for success here at KUKA Group.
Make an impact
- Ensure full operation of a global Salesforce platform with approximately 4000 users in around 40 countries
- advising business units (e.g. Sales Marketing and Customer Service) on the implementation of Salesforce functionalities to adapt to business requirements
- continuous development of the Salesforce platform using agile project methodologies (Scrum) in collaboration with stakeholders
- Analysis of global business processes to identify optimization potential using Salesforce and develop implementation strategies
- technical implementation and configuration of the Salesforce platform according to client requirements
- conducting system tests quality assurance and troubleshooting for features and interfaces
- managing first-level support and maintenance providing ongoing knowledge transfer on Salesforce topics such as requests login issues and system questions
- conducting second level support and Salesforce support tickets
- agile work in interdisciplinary teams with close coordination between business units SAP and Salesforce development
- close collaboration with international teams particularly the Salesforce team in Augsburg Germany and business owners across the globe
- IT project management for global rollouts including budget responsibility effort estimation resource management and the selection and coordination of external consulting firms
- support and facilitation of workshops and providing trainings to Saleforce end-users as week as hypercare support during international rollouts.
What you need to succeed
- At least 3 years of experience as a Salesforce Consultant or in a similar role
- salesforce certifications such as Salesforce Certified Administrator or Salesforce Certified Consultant
- strong understanding of sales and marketing operations and business processes
- excellent problem-solving skills and attention to detail
- strong communication skills with the ability to effectively engage with technical staff business stakeholders and senior management
- ability to work in complex multinational and multicultural environments
- fluent in English; knowledge of German is a plus.
DEI (Diversity Equity and Inclusion) statement
Our core belief is in treating each other with kindness an open mind and mutual respect creating an environment where everyone feels empowered to bring their authentic selves to work.
KUKA Group is a company committed to equal opportunities. We manage every application with meticulous care and consideration - with a decision-making process that pays no heed to your origin educational background age gender sexual orientation or your religious or political beliefs. If you join KUKA Group you will have ample opportunities to share what motivates you and what defines your individuality.
Join the journey!
If you think a career with KUKA Group could be what you are looking for wed love to hear from you. Were looking forward to receiving your application!
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About Company
KUKA is one of the world’s leading suppliers of intelligent robotics, plant and systems engineering and is driving digitization in industry.
