Retail Development Associate
Job Summary
At Wolt we create technology that brings joy simplicity and earnings to the neighborhoods of the 2014 we started with delivery of restaurant food. Now were building the delivery of (almost) everything and youll find us in over 500 cities in 30 countries around the 2022 we joined forces with DoorDash and together we keep on dreaming big and expanding across the globe.
Working at Wolt isnt always easy but its definitely exciting. Here youll learn more build more and ship more than in most other companies. Youll be challenged a lot but also have a lot of fun on the way. So if youre a self-starter with drive and entrepreneurial spirit this could be the ride of your life.
At Wolt you can grow your sales career with a fun and fast-scaling global business. Part of the DoorDash team were building a global logistics platform that can deliver (almost) everything in your city to your door in minutes. Today our products are used by 55 million registered users who can now order from 200000 restaurants and retail stores across 30 countries around the Sales teams create and build our relationships with merchants. Together weve helped big brands local stores and neighborhood restaurants do over 15 billions worth of business through our platform. Were constantly launching new cities and products so there are always new opportunities to expand your skills and progress your career. As our new Retail Development Associate youll help partners get set up on Wolt support their day-to-day operations and ensure they have the training tools and guidance needed to succeed.
As Retail Development Associate youll focus on onboarding supporting and growing SMB retail partners. Youll work across teams to provide training resolve challenges and monitor performance to help partners thrive on the platform.
- Assist with onboarding new SMB retail partners to the Wolt platform
- Support in building and updating digital product catalogs
- Provide partners with training on how to use the platform effectively
- Troubleshoot partner challenges and coordinate with the relevant internal teams
- Monitor key performance indicators and support partners in improving their results
- Collaborate with operations marketing and sales teams to ensure partner success
- Have the charm empathy and honesty to build strong relationships.
- Are used to high-performance high-expectation cultures.
- Have a proven track record of making sales and closing deals.
- Take a hands-on proactive approach to getting stuff done and seeing things through.
- Have fluent and persuasive written and spoken communication skills in English and Hungarian.
- Are entrepreneurial innovative and good at solving problems.
- Can adapt quickly in a rapidly changing market.
- Have around 1 year in onboarding customer support or retail operations executing defined workflows end to end and meeting SLAs.
- Are tech-savvy and quick to learn new systems troubleshooting basic issues and escalating smartly when they exceed scope.
- Independent work in a dynamic international team
- Modern work equipment
- A steep learning curve in a global tech company
- Volunteer day
- Snacks & drinks in the office
- SZÉP-card*
- Private health insurance*
- All You Can Move card (self-financed)*
- Employee Assistance Programme - therapy & wellbeing*
- % Discount on your Wolt orders*
- Extended parental leave for fathers: 16 weeks total*
- Global and growing fast: Be part of a fast-moving scaleup
- Ride of a lifetime: Accelerate your career and build your sales skills
- Instant impact: Take ownership and make a difference
- Big hearts and small egos: Surround yourself with smart friendly people
If you are excited about working in a high-growth environment taking ownership and being part of an extremely ambitious team then click below to apply make sure to add your CV and get the conversation going! We will be reviewing applications on an on-going basis. If this sounds like an opportunity you want to pursue apply today!
Were committed to growing and empowering a more inclusive community within our company industry and cities. Thats why we hire and cultivate diverse teams of people from all backgrounds experiences and perspectives. We believe that true innovation happens when everyone has room at the table and the tools resources and opportunity to excel.
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About Company
Wolt is a Helsinki-based technology company with a mission to bring joy, simplicity and earnings to the neighborhoods of the world. Wolt develops a local commerce platform that connects people looking to order food, groceries, and other goods with people interested in selling and deli ... View more