IT Onsite Support Administrator
Job Summary
Discover your impact with KUKA Group
KUKA Group offers an enormous spectrum of possibilities to advance your career live your passions and unlock your potential. Were one of the worlds leading automation specialists offering global opportunities in areas such as robotics automation logistics software solutions and electronics. If youre a go-getter a visionary with bold ambitions and believer in collaboration and mutual respect then youre poised for success here at KUKA Group.
Feladatok
- Providing 2nd level onsite and remote IT support to end users
- troubleshoot and resolve incidents as well as assisting in performing root cause analysis on problems
- work with other support functions on projects take responsibility on assigned IT project tasks
- perform hardware break fix support and software installation requests as assigned
- keep asset database up to date in Fresh Service.
Elvárások
- High quality Resolution of end users incident and service requests in accordance with Europe SLA expectations
- high-level incident and problem analysis as required to resolve incidents and requests
- minimum 3 years of service in IT Administrator role
- fluent in English
- MS Office 0365/ SharePoint knowledge
- Windows 10/11 support.
DEI (Diversity Equity and Inclusion) statement
Our core belief is in treating each other with kindness an open mind and mutual respect creating an environment where everyone feels empowered to bring their authentic selves to work.
KUKA Group is a company committed to equal opportunities. We manage every application with meticulous care and consideration - with a decision-making process that pays no heed to your origin educational background age gender sexual orientation or your religious or political beliefs. If you join KUKA Group you will have ample opportunities to share what motivates you and what defines your individuality.
Join the journey!
If you think a career with KUKA Group could be what you are looking for wed love to hear from you. Were looking forward to receiving your application!
Required Experience:
Unclear Seniority
About Company
KUKA is one of the world’s leading suppliers of intelligent robotics, plant and systems engineering and is driving digitization in industry.