HR Service Owner (Employee Lifecycle)
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Job Summary
KUKA Group offers an enormous spectrum of possibilities to advance your career live your passions and unlock your potential. Were one of the worlds leading automation specialists offering global opportunities in areas such as robotics automation logistics software solutions and electronics. If youre a go-getter a visionary with bold ambitions and believer in collaboration and mutual respect then youre poised for success here at KUKA Group.
- End-to-end HR service ownership:
Define and evolve HR service scope processes catalogues and handovers across CoEs Shared Services and Business Partners. - Service performance & basic governance:
Define and monitor KPIs SLAs and quality standards supporting performance reviews. Identify improvement opportunities and ensure stable delivery through demand and capability alignment. - Process & policy ownership:
Translate HR strategy into clear service processes and ensure compliance with legal and data privacy requirements. Manage escalations and cross-functional dependencies. - Collaboration with HR digital experts as functional counterpart:
Define requirements validate solutions and co-own outcomes with IT while supporting project governance planning and delivery. Ensure alignment of roadmaps testing documentation and that digital solutions enhance HR services and employee experience. - Change adoption & stakeholder management:
Drive change management communication and training for HR stakeholders. Support works council engagement and ensure consistency across regions. - Strategic development:
Assess future HR service needs and workforce trends while evolving the operating model. Support responsible adoption of AI-enabled HR services.
- Bachelors or Masters degree in human resources Business Administration or related field
- several years of experience in HR ideally in HR Operations Recruiting HR process roles or Shared Services environments
- strong hands-on process knowledge in Recruiting Onboarding and Offborading (end-to-end); experience in other core HR processes is a plus
- high digital affinity and strong interest in system-enabled HR services and process improvement
- experience working closely with HR IT / HR Digital roles as functional counterpart
- basic understanding of HR compliance topics (e.g. data privacy and co-determination) and willingness to learn and partner with experts
- confident stakeholder management skills; experience working with works councils is a plus
- analytical mindset with experience using service KPIs and reporting to identify improvements and support decisions
- experience in transformation agile project management methods and change management
- fluent in English (German or additional languages is a plus).
Our core belief is in treating each other with kindness an open mind and mutual respect creating an environment where everyone feels empowered to bring their authentic selves to work.
KUKA Group is a company committed to equal opportunities. We manage every application with meticulous care and consideration - with a decision-making process that pays no heed to your origin educational background age gender sexual orientation or your religious or political beliefs. If you join KUKA Group you will have ample opportunities to share what motivates you and what defines your individuality.
If you think a career with KUKA Group could be what you are looking for wed love to hear from you. Were looking forward to receiving your application!
About Company
KUKA is one of the world’s leading suppliers of intelligent robotics, plant and systems engineering and is driving digitization in industry.
