Head of Emergency Supply Unit
Job Summary
Deadline for Applications
Hardship Level
Family Type
Residential location (if applicable)
Grade
Staff Member / Affiliate Type
Reason
Regular > Regular AssignmentTarget Start Date
Standard Job Description
Head of Emergency Supply Unit
Organizational Setting and Work Relationships
In view of the increased emergency preparedness and response needs for both refugee and IDP situations in the context of complex humanitarian operations where UNHCRs leadership and coordination role is increasingly important UNHCRs emergency capabilities have been adjusted and reinforced in keeping with todays emergency environments. The Community-Based Protection approach the new Refugee Coordination Model and UNHCRs commitments under the IASC Transformative Agenda and L2/L3 emergency protocols underpin the Organizations emergency coordination preparedness and response.
To keep abreast with these new challenges the Supply Management Service (SMS) under the Division of Emergency and Programme Support (DEPS) reviewed its emergency response capacities and enhanced its emergency unit with a view to contribute to building a more robust and predictable emergency response and organizational preparedness based on effective leadership and coordination at senior level.
The incumbent will be based in Budapest the unit will form part of one of the Emergency Surge Teams based and coordinated from the Emergency Services in DEPS Geneva. The members in the Emergency Surge Teams are on permanent standby for emergency deployment. The Head of the Emergency Supply Unit will be deployed with the team or individually to prepare and respond to refugee and/or IDP emergencies and provide coordination and operational support to the UNHCR Representative in the country or region who will continue to manage the relations with the host government and oversee the operation. When not deployed the incumbent will support the coordination of emergency supply response being provided by Supply Management Service.
The incumbent will work closely with the Regional Bureaux the Country Operations and the other Divisions and familiarise him/herself with the operations in their region through field missions and will carry out capacity building and emergency simulation activities in the region and support emergency supply training activities as an IDP operation where the cluster approach is activated the incumbent may assist in the coordination of the supply cluster at national/regional level.
While reporting directly to the to the Chief of Logistics and Emergency Supply Section of SMS the incumbent will retain dotted reporting lines to the Emergency Services in DEPS Geneva. When deployed on an emergency the incumbent will receive specific ToRs for the mission including reporting lines during the deployment.
All UNHCR staff members are accountable to perform their duties as reflected in their job description. They do so within their delegated authorities in line with the regulatory framework of UNHCR which includes the UN Charter UNStaff Regulations and Rules UNHCR Policies and Administrative Instructions as well as relevant accountability addition staff members are required to discharge their responsibilities in a manner consistent with the core functional cross-functional and managerial competencies and UNHCRs core values of professionalism integrity and respect for diversity.
Duties
- Ensure that UNHCR operations have effective and efficient supply chain arrangements in place to support emergency preparedness and response from the onset of an emergency.
- Develop and implement results-based supply chain strategies and plans for immediate medium-term and protracted emergency interventions in line with operational priorities and country operation plans.
- Provide technical guidance to operations and Bureaux on emergency supply preparedness contingency planning supply structures workforce requirements and operational readiness.
- Coordinate and support emergency supply chain activities including planning sourcing procurement transport shipping customs clearance warehousing asset management and fleet management.
- Ensure effective coordination with SMS on the use of Global Stocks and other supply mechanisms in support of emergency operations including warehouse/shipping network (and other modalities if/when applicable).
- Maintain an up-to-date overview of regional and country-level supply chain capacity including partners capacity to ensure readiness for emergency response.
- Support the design and implementation of sourcing strategies to ensure timely cost-effective and quality supply of goods and services.
- Identify and address operational supply bottlenecks by applying appropriate management tools innovative solutions and risk-informed decision-making.
- Promote complementarity and coordination with UN agencies partners government counterparts and other relevant actors on supply and logistics activities.
- Contribute to the interoperability efforts in the wake of UN80 initiatives in the area of Supply Chain and Emergency.
- Identify and develop potential partnerships with philanthropic private and public donors including actors specialized in logistics transport and third-party logistics to reinforce preparedness and emergency response capacity.
- Coordinate with PSP on donor visibility reporting requirements and alignment between fundraising opportunities and operational supply priorities.
- Ensure timely accurate and analytical reporting on emergency supply interventions including lessons learned trends and recommendations for future preparedness and response.
- Build the supply capacity of operations partners and relevant national/local stakeholders through guidance training and preparedness support.
- Undertake emergency preparedness assessment and support missions and be ready for deployment within 72 hours in the event of an emergency.
- Lead risk assessments and discussions with team(s) to proactively manage risks and seize opportunities impacting objectives. Ensure that risk management principles are integrated in decision-making both at strategic and operational levels. Allocate resources for planned treatments with resource requirements in Strategic Plans. Ensure that risks are managed to acceptable levels and escalate as needed. If a Risk Owner designate the Risk Focal Point and certify that the annual risk review is completed and ensure that the risk register is updated during the year as needed.
- Perform other related duties as required.
Minimum Qualifications
Years of Experience / Degree Level
For P4 - 9 years relevant experience with Undergraduate degree; or 8 years relevant experience with Graduate degree; or 7 years relevant experience with Doctorate degree
Field(s) of Education
Economics Business Administration; Logistics;
or other relevant field.
Certificates and/or Licenses
HCR Supply Chain Lrng Prog; HCR Management Lrng Prg;
(Certificates and Licenses marked with an asterisk* are essential)
Relevant Job Experience
Essential
Relevant professional supply-chain experience at professional level in refugee internal displacement in humanitarian emergencies or complex operation(s) at management level field assignments in the international capacity. Capacity building and training delivery experience. Practical understanding and knowledge of internal UNHCR management systems and procedures. Good understanding of UNHCRs global strategies and priorities in particular protection related.
Desirable
Relevant training and proven skills in emergency management; the Supply Chain Learning Programme (SCLP) UNHCR Management Learning Programme or specific training relevant to function. UNHCR learning programmes including Workshop on Emergency Management Emergency Leadership Training Programme and the Security Management Learning Programme. Experience developing training materials. Knowledge and working experience of ERP applications.
Functional Skills
TR-Training and Capacity Building of Governments and/or national programs
TR-Training - Virtual and face to face
PR-Assessment of IDPs Status Rights Obligation
FO-Complex field emergency operations
MG-Field Operations Management
PR-Humanitarian Relief
TR-Training Design and Material Preparation
CO-Drafting and Documentation
(Functional Skills marked with an asterisk* are essential)
Language Requirements
For International Professional and Field Service jobs: Knowledge of English and UN working language of the duty station if not English.
For National Professional jobs: Knowledge of English and UN working language of the duty station if not English and local language.
For General Service jobs: Knowledge of English and/or UN working language of the duty station if not English.
Competency Requirements
All jobs at UNHCR require six core competencies and may also require managerial competencies and/or cross-functional competencies. The six core competencies are listed below.
Core Competencies
Accountability
Communication
Organizational Awareness
Teamwork & Collaboration
Commitment to Continuous Learning
Client & Result Orientation
Managerial Competencies
Empowering and Building Trust
Judgement and Decision Making
Leadership
Managing Performance
Managing Resources
Cross-Functional Competencies
Planning and Organizing
Political Awareness
Stakeholder Management
All UNHCR workforce members must individually and collectively contribute towards a working environment where each person feels safe and empowered to perform their duties. This includes by demonstrating no tolerance for sexual exploitation and abuse harassment including sexual harassment sexism gender inequality discrimination and abuse of power.
As individuals and as managers all must be proactive in preventing and responding to inappropriate conduct support ongoing dialogue on these matters and speaking up and seeking guidance and support from relevant UNHCR resources when these issues arise.
This is a Standard Job Description for all UNHCR jobs with this job title and grade level. The Operational Context may contain additional essential and/or desirable qualifications relating to the specific operation and/or position. Any such requirements are incorporated by reference in this Job Description and will be considered for the screening shortlisting and selection of candidates.
Desired Candidate Profile
The ideal candidate will have:
Extensive operational supply chain management experience in complex emergency or protracted contexts involving refugees and/or IDPs with a focus on logistics warehousing shipping/freight forwarding including air shipment and port operations and inventory management.
Experience across field and HQ/Regional Bureau levels with demonstrated ability to translate operational needs into global policies SOPs tools and business processes and build capacity/ deliver training in supply chain functions (logistics warehousing shipping) to both supply and non supply colleagues
Proven ability to collaborate and engage across stakeholders including Regional Bureaux country operations inter-agency mechanisms UN partners donors and private sector actors in emergency preparedness and response contexts.
Experience developing funding proposals and supporting fundraising efforts including gift-in-kind or financial contributions; with proven strong written and verbal impactful communication skills.
Strong analytical skills and demonstrated experience using supply chain systems KPIs business processes and supply management tools to support decision-making and operational performance.
Desirable attributes
The following would be considered an advantage:
Experience with cash-based interventions and their implications for supply chain planning and delivery.
Familiarity with cloud-based ERP systems.
Certification in UN/UNHCR supply chain management humanitarian logistics public procurement or another relevant area.
Completion of the UNHCR Management Learning Programme or a similar management programme.
Knowledge of a second UN language.
Required languages (expected Overall ability is at least B2 level):
Desired languages
Operational context
To view occupational safety and health considerations for this duty station please visit this link:
Required Experience:
Director
About Company
The United Nations High Commissioner for Refugees is a United Nations agency with the mandate to protect refugees, forcibly displaced communities and stateless people, and assist in their voluntary repatriation, local integration or resettlement to a third country