Credit & Collections Representative (German)

Work Schedule

Environmental Conditions

Job Description

As part of the Thermo Fisher Scientific team youll discover meaningful work that makes a positive impact on a global scale. Join our colleagues in bringing our Mission to life every single day to enable our customers to make the world healthier cleaner and safer. We provide our global teams with the resources needed to achieve individual career goals while helping to take science a step beyond by developing solutions for some of the worlds toughest challenges like protecting the environment making sure our food is safe or helping find cures for cancer.

DESCRIPTION:
Join our Credit & Collections team at Thermo Fisher Scientific and contribute to managing customer portfolios and supporting our financial operations. Youll be responsible for end-to-end credit management tasks from evaluating credit limits to ensuring timely collections. Using your communication and analytical skills youll build strong relationships with customers while maintaining compliance with company policies and contributing to our mission of enabling customers to make the world healthier cleaner and safer.

As a Credit & Collections Representative II (German) youll engage with customers to ensure timely payments analyze credit risks manage order holds and collaborate across departments to resolve complex accounts. Youll use various ERP systems and collection software to track activities maintain accurate records and meet service level agreements. This role offers opportunities for growth and development in an organization that values performance quality and innovation.

REQUIREMENTS:
1 year of experience in credit control collections or accounts receivable
Preferred Fields of Study: Finance Accounting Economics Business Administration or related field
Professional certifications in credit management (e.g. ICM) are advantageous
Fluency in English required and proficiency in German
Strong proficiency in Microsoft Office suite particularly Excel and Outlook
Experience with ERP systems (SAP Oracle JD Edwards) and collection software (CForia GetPaid)
Excellent verbal and written communication skills for customer negotiations
Strong analytical and problem-solving abilities
Proven attention to detail and high degree of accuracy
Ability to adapt to changing priorities
Experience in shared service centers preferred
Strong organizational and time management skills
Ability to meet deadlines and handle multiple priorities
Strong customer service orientation and professional demeanor
Experience in financial statement analysis and credit risk assessment
Knowledge of Sarbanes-Oxley requirements and internal controls
Ability to work independently and as part of a team
Previous experience in troubleshooting and resolving transactional issues