Credit and Collections Specialist (German Speaking)

• Monitor and manage assigned customer accounts including conducting follow-ups via calls and emails and reconciling outstanding payments
• Respond to internal and external customer account inquiries support issue resolution and maintain accurate documentation of collection activities
• Ensure all collection activities comply with applicable laws regulations and internal policies
• Investigate credit hold issues propose payment solutions and support credit decisions with timely and accurate insights
• Build strong relationships with customers and collaborate effectively with cross-functional teams
• Contribute to continuous improvement initiatives driving simplification and standardization across processes
• Support additional accounting or finance-related tasks as assigned
  

• Fluency in both German and English (written and spoken)
• Bachelors or Masters degree (studies in Business Administration Accounting or a related field are an advantage)
• Excellent communication and interpersonal skills
• Strong organizational and prioritization abilities
• Analytical mindset with attention to detail and accuracy
• Customer-focused approach with a solution-oriented attitude
• Proficiency in Microsoft Office tools particularly Excel and Word
• Ability to manage tasks independently and meet deadlines in a dynamic environment
• A proactive mindset and commitment to continuous improvement
  

• Experience in a multinational organization or Shared Services environment
• Familiarity with credit management collections processes or finance operations
• Exposure to working in cross-functional international teams

At Emerson we are dedicated to creating an inclusive environment where every employee feels valued respected and empowered to contribute. We believe that diverse perspectives fuel innovation and enable us to deliver better outcomes for our customers and communities.
We foster a collaborative culture built on trust continuous improvement and shared success. Our employee resource groups and global initiatives support connection development and inclusion across the organization.
We also recognize the importance of work-life balance and provide competitive benefits opportunities for growth and a supportive workplace that encourages both personal and professional development. Join us and be part of a team committed to making a positive impact.