CPQ Support and Configuration Specialist
Job Location:
Monthly Salary:
Posted on:
6 days ago
Posted on:
Vacancies:
1 Vacancy
Vacancies:
Job Summary
Make an impact
- Provide first-level support for CPQ-related questions and issues ensuring timely and professional assistance to internal users
- Manage and resolve support tickets while maintaining a high level of service quality and user satisfaction
- Analyze reported issues propose solutions and coordinate escalations when further investigation is required
- Maintain and configure products pricing structures and configuration rules within the CPQ system
- Support the creation and maintenance of product models configuration logic and system data to ensure consistency and reliability
- Contribute to system enhancements and continuous improvement initiatives in collaboration with Product Owners and development teams
- Support testing activities by executing test cases validating system functionality and documenting results and defects
- Help ensure the quality and stability of new releases through structured testing and verification processes.
What you need to succeed
- 1-3 years of experience with CPQ systems business applications or application support
- Basic understanding of product configuration pricing structures and business processes
- Experience with ticketing systems and user support activities
- Strong analytical and problem-solving skills with the ability to investigate and resolve issues
- Service-oriented mindset with excellent communication and collaboration skills
- Ability to work effectively with cross-functional and international teams
- Fluent English language skills both written and spoken
Required Experience:
IC
About Company
KUKA is one of the world’s leading suppliers of intelligent robotics, plant and systems engineering and is driving digitization in industry.
