Associate Solution Support Engineer Data & Platform Core Platform Services
Job Summary
We help the world run better
At SAP we keep it simple: you bring your best to us and well bring out the best in you. Were builders touching over 20 industries and 80% of global commerce and we need your unique talents to help shape whats next. The work is challenging but it matters. Youll find a place where you can be yourself prioritize your wellbeing and truly belong. Whats in it for you Constant learning skill growth great benefits and a team that wants you to grow and succeed.
What youll build
- Youll troubleshoot and resolve complex real-world technical issues for customers running SAP Data & Platform solutions delivering fast high-quality outcomes that directly shape the customer experience.
- Youll work across cloud and on-premise environments applying structured problem-solving and growing technical knowledge to diagnose root causes and provide lasting resolutions.
- Youll collaborate closely with development DevOps and product teams across solutions including S/4HANA SuccessFactors SAP BTP and AI-powered tools stepping into escalations bridge calls and live chat support as a trusted technical partner.
- Youll build expertise in enterprise software trusted by governments global companies and fast-growing organisations worldwide and your work will directly influence customer satisfaction at scale.
- Youll contribute to our shared knowledge base turning individual case resolutions into reusable solutions that help the broader team respond faster and smarter.
- Youll support technologies including but not limited to ABAP Tools Output Management Data & Knowledge Management Cloud Identity Services Upgrades Application Services and Provisioning (URM/UCL).
What you bring
- A strong technology affinity you enjoy understanding how systems work investigating what goes wrong and finding clean solutions under pressure.
- Excellent communication skills in English (written and spoken) with the ability to explain complex technical topics clearly to customers and colleagues alike.
- A structured analytical approach to problem-solving and the confidence to work independently when needed.
- A collaborative mindset you learn quickly adapt well to change and thrive in a diverse team environment.
- 02 years of professional experience; recent graduates are warmly encouraged to apply.
- Programming or scripting knowledge is a plus (for example ABAP Java Python or similar).
- A degree or diploma in Computer Science Engineering Mathematics or a related field is advantageous but we welcome applicants from all academic backgrounds and career paths.
Where you belong
- Youll join a diverse multicultural team in Budapest where different perspectives are genuinely valued individual contributions are recognised and learning is part of everyday work.
- From day one youll benefit from structured onboarding mentorship and SAP learning pathways that support your growth technically and professionally.
- Whether youre deepening expertise in cloud support moving toward consulting or building toward a leadership role youll find the space and encouragement to develop here.
- This role includes planned shift rotations including weekends managed fairly and transparently across the team.
- We collaborate across geographies share knowledge openly and take real pride in the impact we have on customers worldwide.
Bring out your best
SAP innovations help more than four hundred thousand customers worldwide work together more efficiently and use business insight more effectively. Originally known for leadership in enterprise resource planning (ERP) software SAP has evolved to become a market leader in end-to-end business application software and related services for database analytics intelligent technologies and experience management. As a cloud company with two hundred million users and more than one hundred thousand employees worldwide we are purpose-driven and future-focused with a highly collaborative team ethic and commitment to personal development. Whether connecting global industries people or platforms we help ensure every challenge gets the solution it deserves. At SAP you can bring out your best.
We win with inclusion
SAPs culture of inclusion focus on health and well-being and flexible working models help ensure that everyone regardless of background feels included and can run at their best. At SAP we believe we are made stronger by the unique capabilities and qualities that each person brings to our company and we invest in our employees to inspire confidence and help everyone realize their full potential. We ultimately believe in unleashing all talent and creating a better world.
SAP is committed to the values of Equal Employment Opportunity and provides accessibility accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for employment with SAP and are in need of accommodation or special assistance to navigate our website or to complete your application please send an e-mail with your request to Recruiting Operations Team:
For SAP employees: Only permanent roles are eligible for the SAP Employee Referral Program according to the eligibility rules set in the SAP Referral Policy. Specific conditions may apply for roles in Vocational Training.
Qualified applicants will receive consideration for employment without regard to their age race religion national origin ethnicity gender (including pregnancy childbirth et al) sexual orientation gender identity or expression protected veteran status or disability in compliance with applicable federal state and local legal requirements.
Successful candidates might be required to undergo a background verification with an external vendor.
AI Usage in the Recruitment Process
For information on the responsible use of AI in our recruitment process please refer to our Guidelines for Ethical Usage of AI in the Recruiting Process.
Please note that any violation of these guidelines may result in disqualification from the hiring process.
Requisition ID: 457947 Work Area: Customer Service and Support Expected Travel: 0 - 10% Career Status: Graduate Employment Type: Regular Full Time Additional Locations: #LI-Hybrid
Required Experience:
IC
About Company
SAP started in 1972 as a team of five colleagues with a desire to do something new. Together, they changed enterprise software and reinvented how business was done. Today, as a market leader in enterprise application software, we remain true to our roots. That’s why we engineer soluti ... View more