Associate Software Application Engineer – Dynamics 365 Support
Job Location:
Monthly Salary:
Posted:
Application Deadline:
Vacancies:
Job Summary
What success looks like in this role:
Join our Dynamics 365 Support team and help ensure the smooth operation of Dynamics 365 Power Platform and Azure-hosted applications. This role is ideal for someone with 12 years of experience who is looking to build technical expertise in enterprise application support while working in a collaborative environment.
Provide support for Dynamics 365 Commerce CRM and Case Management applications.
Investigate and resolve incidents using established SOPs and knowledge articles.
Manage and update tickets in ServiceNow or a similar ITSM tool.
Collect logs screenshots and diagnostic information for troubleshooting and escalations.
Support application validation across Production Test and Acceptance environments.
Contribute to knowledge management by identifying documentation improvements.
Maintain clear communication through tickets handovers and status updates.
You will be successful in this role if you have:
12 years of experience with Dynamics 365 (Commerce CRM or Case Management).
Exposure to Power Apps and basic understanding of Power BI.
Experience with incident management and ServiceNow or a similar ITSM platform.
Familiarity with Azure environments and support processes.
Experience using Confluence Jira or other knowledge management tools.
Strong problem-solving communication and organizational skills.
ITIL v4 or v5 certification required.
What do we offer
Hybrid working is supported
Monthly gross 44.200 HUF cafeteria - regardless of your weekly working hours
Home office allowance
Private Health Insurance Generali Premium Package provided for all Unisys associates after 6-months tenure
Last and foremost a great team also a lot of learning and training opportunities
#LI-KB2
Unisys is proud to be an equal opportunity employer that considers all qualified applicants without regard to age caste citizenship color disability family medical history family status ethnicity gender gender expression gender identity genetic information marital status national origin parental status pregnancy race religion sex sexual orientation transgender status veteran status or any other category protected by law.
This commitment includes our efforts to provide for all those who seek to express interest in employment the opportunity to participate without barriers. If you are a US job seeker unable to review the job opportunities herein or cannot otherwise complete your expression of interest without additional assistance and would like to discuss a request for reasonable accommodation please contact our Global Recruiting organization at or alternatively Toll Free: (Prompt 4). US job seekers can find more information about Unisys EEO commitment here.
Required Experience:
IC
About Company
Unisys is a global information technology company that specializes in providing industry-focused solutions integrated with leading-edge security to clients in the government, financial services and commercial markets. Unisys offerings include security solutions, advanced data analytic ... View more
