After-Sales Technical Support Lead

Role: After-Sales Technical Support Lead / Field Application Engineer Lead

Location: Hungary Budapest (Hybrid / On-site depending on project needs)

Industry: Renewable Energy Battery Energy Storage Systems (BESS) Super-Fast Charging

Our client is an innovative force in the global new energy sector backed by industry leaders in battery technology and fast-charging infrastructure. Specializing in advanced energy storage applications super-fast charging networks and total battery lifecycle management they develop comprehensive energy solutions that power the future of e-mobility. Expanding rapidly across international markets they are bringing cutting-edge technology and big-data-driven energy services to Europe.

Are you an experienced technical support engineer or FAE ready to take the next step into a high-impact leadership role

We are seeking an After-Sales Technical Support Lead to bridge headquarters R&D with local European this role you will lead the regional technical service strategy oversee critical utility-scale and commercial energy storage projects and act as the primary technical partner for high-profile clients across Europe.

• Technical Leadership & Escalation: Lead the after-sales technical service team managing complex product failures and providing rapid high-level support for field issues.

• Customer Training & Guidance: Deliver expert technical guidance hands-on training and commissioning support to customers during installation and routine operations.

• R&D & Product Feedback Loop: Gather field intelligence customer requirements and product telemetry to guide R&D for continuous hardware and software improvements.

• Quality & Root-Cause Analysis: Lead quality analysis reviews coordinate the return and investigation of faulty components and test newly engineered fixes.

• Sales Support & Documentation: Support sales teams with technical pre/post-sales insight deliver internal team training and maintain up-to-date user manuals and field installation guides.

Must-Haves:

• Education: Bachelors degree or higher in Electrical Engineering Electronics or a related STEM field.

• Experience: 3 years in Field Application Engineering (FAE) or technical after-sales support within Energy Storage (BESS) Photovoltaics (PV) or Power Electronics.

• Leadership: Demonstrated experience leading project teams or mentoring field engineers.

• Languages: Professional working proficiency in English (additional European or Asian languages are a strong plus).

• Communication: Outstanding client-facing skills structured presentation abilities and a solution-oriented mindset under pressure.

Preferred Experience:

• Direct experience in technical support for Commercial & Industrial (C&I) or Utility-Scale energy storage systems.

• High Growth Potential: Pioneer the European expansion of an international clean-tech leader.

• Cutting-Edge Tech: Work directly with state-of-the-art super-fast charging networks and advanced grid-scale energy storage solutions.

• Competitive Package: Attractive salary performance bonuses and career development opportunities within a booming global industry.