Services Account Representative 12 Months Contract
Job Location:
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Job Summary
At Tetra Pak we commit to making food safe and available everywhere; and we protect whats good protecting food protecting people and protecting the planet. By doing so we touch millions of peoples lives every day.
And we need people like you to make it happen.
We empower you to reach your potential with opportunities to make an impact to be proud of for food people and the planet.
We are looking for a temporary Services Account Representative (SAR) who will be the main customer contact for operational Services business matters including but not limited to management of service contracts service coordination and customer support. Make an impact to be proud of - for food people and the planet.
As a Services Account Representative you will:
- Manage and coordinate service orders ensuring timely availability of parts and materials to deliver high-quality outcomes.
- Play a key role in service contract execution by coordinating delivery tracking performance and proactively managing scope changes or scheduling conflicts.
- Lead customer communication and planning for service and maintenance activities including long-term solutions and rebuilding kits creating a seamless and trusted experience.
- Take ownership of customer enquiries driving them to resolution by collaborating across teams and ensuring clear timely communication.
- Partner closely with service administration and planning teams contributing ideas to improve processes efficiency and customer satisfaction.
- Fluency in both Greek and English (written and spoken) enabling confident communication in a global environment.
- Strong stakeholder management and prioritization skills with the ability to balance multiple tasks and deliver with impact.
- A proactive solutions-oriented mindset with a passion for continuous improvement and delivering value.
- High attention to detail combined with analytical thinking to support data-driven decisions.
- Advanced skills in Excel with the ability to interpret and manage data effectively.
- Experience working with SAP and MS Office tools.
- Exposure to an engineering or maintenance environment is considered an advantage.
Job Title
SAM-Services Account Expert H
If you are excited for a new adventure at Tetra Pak please submit your resume in English through myLink.
This job posting expires on 03 August 2026.
To know more about the position contact hiring managerSilvia Rossetti.
If you have any questions about your application please contact Ayesha Iftikhar.
Diversity equity and inclusion is an everyday part of how we work. We give people a place to belong and support to thrive an environment where everyone can be comfortable being themselves and has equal opportunities to grow and succeed. We embrace difference celebrate people for who they are and for the diversity they bring that helps us better understand and connect with our customers and communities worldwide.
Required Experience:
Unclear Seniority
About Company
Tetra Pak is the world's leading food processing and packaging solutions company working closely with our customers and suppliers to provide safe food.
