Portuguese-Speaking Customer Support Agent

Work remotely from Greece while developing your career in customer support and B2B customer experience.

Working Location: Greece Remote. Working remotely from another country is not possible.
Work Model: Remote within anywhere in Greece.
Compensation: 1045.72 gross/month (paid over 14-month) performance bonus upto 10% of the salary relocation package
Working Schedule: Monday to Friday with occasional weekend shifts androtating shifts - 5 days/week 8 hours/day
Relocation Package: flight ticket2 weeks hotel accommodation airport pick up real estate fee coverage

As a Portuguese-Speaking Customer Support Agent you will provide first-line B2B customer support for global leading brands.

You will assist business customers with printer troubleshooting software-related inquiries technical issues and consumable orders through phone and email.

• Provide Portuguese-speaking B2B customer service and support via phone and email.
• Assist customers with software-related inquiries and basic technical problems.
• Process and manage orders
• Document customer interactions and technical issues using CRM and ticketing systems
• Deliver professional accurate and solution-oriented customer support.
• Maintain high standards of customer satisfaction and service quality.

• Native-level or C1 proficiency in Portuguese.
• B2 English proficiency for training internal communication and knowledge base access.
• Excellent written communication and interpersonal skills.
• Good computer literacy and confidence using digital tools.
• Strong problem-solving customer service and business communication skills.
• Ability to work independently in a remote environment.
• Customer-focused professional and solution-oriented mindset.

• Structured onboarding including a 2-week nesting period.
• Progressive training and development with full independence expected within 6 months.
• International working environment and professional development opportunities.

Apply now and take the next step in your career as a Portuguese-Speaking Technical Support Agent Remote in Greece!