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PORTUGUESE-SPEAKING CONTENT INTEGRITY AGENT
Job Location:
Monthly Salary:
Posted:
4 October 2026 (9 days ago)
Posted:
Application Deadline:
1 January 2027
Application Deadline:
Vacancies:
1 Vacancy
Vacancies:
Job Summary
PORTUGUESE-SPEAKING CONTENT INTEGRITY AGENT
Athens Greece On-site
Portuguese English
8-month contract
Relocation not included
We are looking for Portuguese-speaking professionals to join an international team in Athens as Content Integrity Agents.
In this role you will help maintain a safe and positive online environment by reviewing user-generated content investigating policy violations and supporting users with account-related questions and payments.
Main responsibilities
- Review user-generated content according to community guidelines and policies
- Investigate reports related to abuse harassment and other violations
- Support users through chat email and outbound calls
- Handle account-related queries and payment questions
- Identify and escalate complex cases and policy gaps
- Adapt to different workflows and content types including potentially sensitive material
- Contribute to a safe and positive online experience
Requirements
- Native-level or C1 Portuguese
- B2 or C1 English depending on the workflow
- 13 years of experience in customer support BPO content moderation or a similar role
- Experience in B2C technology or gaming support is an advantage
- Strong decision-making and critical-thinking skills
- Excellent written communication and problem-solving abilities
- High cultural awareness
- Ability to multitask and adapt to changing workflows
- Typing speed of at least 30 words per minute with 85% accuracy
- Familiarity with online community standards and content policies
- Understanding of user idioms and pop culture is an advantage
Working conditions
- Location: Athens Greece
- Work model: On-site
- Schedule: Monday to Friday with occasional weekend shifts
- Working hours: 09:0017:00
- Contract: 8 months
- Relocation: Not included
Benefits and support
- Monthly food allowance of up to 80 based on on-site attendance
- Productivity bonus of up to 15% based on target achievement
- Salary progression after 12 months and 3 years of employment
- 24/7 access to a counselor
- Scheduled and ad-hoc well-being activities
- Specialized facilities for tasks involving sensitive content
- Opportunities for professional growth cross-skilling and progression to Senior roles
If you have the required language skills and experience send me your CV or contact me directly to discuss the opportunity.
