Portuguese & English Customer Support Specialist
Job Summary
We are currently hiring a Customer Support Specialist to join an international support team based in Athens Greece. This role is ideal for someone who is ready to start immediately and enjoys working in a structured fast-paced customer service environment.
Greece offers a dynamic multicultural work setting with strong exposure to international customer operations and career growth opportunities.
What You Will Be Doing
- Handle customer inquiries via chat email and phone in Portuguese and English
- Provide clear solution-focused support to customers
- Ensure timely and professional resolution of customer issues
- Escalate complex cases to relevant internal teams when required
- Maintain accurate records of all customer interactions
- Collaborate with team members to ensure consistent service quality
What We Are Looking For
- Portuguese and English language proficiency required
- EU citizenship required
- Must be available for immediate start
- Must be based in or willing to relocate to Greece
- Strong communication and problem-solving skills
- Customer-focused mindset with attention to detail
- Previous experience in customer support is an advantage but not mandatory
What We Offer
- Competitive salary package
- Performance-based bonus structure
- Structured training and onboarding support
- Career development opportunities within an international environment
- Supportive and collaborative team culture
If you are ready to take the next step in your customer support career and can start immediately we would like to hear from you.