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Polish Customer Advisor

Intersoft Team SRL


Job Location:

Athens - Greece

Monthly Salary: Not provided by the employer
Posted: 9 October 2026 (3 days ago)
Application Deadline: 6 January 2027
Vacancies: 1 Vacancy

Job Summary

Position: Customer Advisor
Location: Athens Greece
Model: Hybrid
Employment type: Full time


  • Handle incoming customer calls and emails
  • Provide accurate valid and complete information using the appropriate methods and tools
  • Identify opportunities to generate revenue through cross-selling and upselling during customer interactions
  • Meet individual and customer service team targets including case-handling quotas
  • Maintain accurate records of customer interactions and process customer accounts and documentation
  • Follow established communication procedures guidelines and policies


Requirements
  • Native or near-native level of Polish
  • Fluent in English
  • Previous sales experience with the ability to generate revenue through cross-selling and upselling
  • Strong telephone customer service and active-listening skills
  • Customer-oriented approach and ability to adapt communication to different customer profiles
  • Excellent communication skills
  • Good MS Office skills


Benefits
  • Indefinite contract
  • 14 salaries per year
  • Hybrid model
  • Daily meal voucher
  • Private health insurance including dental and optical care
  • Challenging working environment
  • Employee events
  • Free gym and wellbeing activities
  • Rooftop cinema with Acropolis views
  • And many more!