Norwegian Speaking Customer Experience Specialist

Location: 100% Remote (Must be resident in or relocating to Greece)

We are seeking a tech-savvy customer-centric Norwegian-speaking Customer Experience Specialist to support a globally recognized leader in premium consumer electronics smart hardware and digital this 100% remote role you will be the voice of a brand renowned for its design innovation and seamless user experience. Enjoy the absolute freedom to work from any location in Greecewhether its a sun-drenched island or a coastal citywhile maintaining a professional high-standard career.

• Inbound Customer Care: Assist Norwegian-speaking customers via phone email and digital messaging channels with product inquiries order tracking and warranty services.
• Ecosystem Troubleshooting: Guide users through software updates account security settings cloud storage synchronization and device connectivity across a premium product ecosystem.
• Service Coordination: Coordinate repairs express replacements and hardware diagnostics ensuring a flawless end-to-end service journey.
• Brand Ambassadorship: Deliver an elite high-touch customer service experience that aligns with the premium nature and reputation of the brand.
• Documentation: Maintain precise detailed records of customer interactions troubleshooting steps and resolution cases within advanced internal CRM tools.

• Language: Native or C2-level Norwegian with exceptional communication skills and professional proficiency in English.
• Legal: Mandatory EU Passport or a valid permit to work in Greece. (Note: Residence permits from other EU member states are not valid for employment in Greece).
• Home Office: A quiet private workspace with a stable high-speed internet connection (state-of-the-art technical hardware will be provided and shipped directly to your door).
• Tech Affinity: A strong interest in smart technology mobile operating systems digital applications and basic hardware diagnostics.
• Empathy: Excellent listening skills and the ability to guide users of all technical levels with patience and professionalism.

• Relocation Package: Paid flight to Greece and 2 full weeks of hotel accommodation to support your arrival while you establish your remote environment.
• Work Flexibility: 100% Remote work from any location within the Greek territory. No office presence or daily commute required.
• Financial Package: Highly competitive monthly salary tailored for the Nordic market including 14 payments per year (extra salaries for Christmas Easter and summer) plus performance bonuses.
• Professional Perks: Full paid comprehensive virtual training by certified product experts private health insurance from day one and clear pathways for career progression into technical coaching quality assurance or management.
• Lifestyle: Benefit from a significantly lower cost of living compared to Norway enjoying 300 days of sunshine annually while working where others vacation.

Elevate your career alongside a global leader in innovation while upgrading your lifestyle under the Mediterranean sun. Submit your application today to start your professional journey with us.