Junior Disputes & Chargeback Officer
Job Location:
Monthly Salary:
Posted:
Application Deadline:
Vacancies:
Job Summary
Who we are
Worldline helps businesses of all shapes and sizes to accelerate their growth journey - quickly simply and securely. We are the innovators at the heart of the payments technology industry shaping how the world pays and gets paid. Our technology powers the growth of millions of businesses across 5 continents. And just as we help our customers accelerate their business we are committed to helping our people accelerate their careers. Together we shape the evolution.
We are seeking a Junior Dispute & Chargeback Officer to join our Risk team. The successful candidate will be responsible for managing dispute and chargeback processes end-to-end ensuring compliance with card scheme rules minimizing financial losses and enhancing operational efficiency and controls.
- Handle and manage card disputes (Visa & Mastercard) end-to-end
- Collect review and assess supporting documentation
- Ensure timely processing of disputes in accordance with card scheme rules
- Liaise with internal teams merchants and external partners
- Monitor dispute cases and follow up to resolution
- Maintain accurate records and reporting
We look for big thinkers. People who can drive positive change step up and show whats next people with passion can-do attitude and a hunger to learn and practice this means:
- Experience in dispute handling within banking or payments
- Knowledge of Visa Mastercard Amex chargeback rules and processes
- Strong organizational and communication skills
- Ability to manage high volumes and meet strict deadlines
- Attention to detail and ability to assess documentation critically
- Fluent in Greek and English
Preferred Qualifications:
- Experience in fintech PSP or banking environment.
- Familiarity with dispute management systems/tools.
- Knowledge of regulatory and compliance frameworks is considered an advantage.
At Worldline youll get the chance to be at the heart of the global payments technology industry and shape how the world pays and gets paid. On top of that you will also:
Be part of a company guided by a strong purpose to do good and recognized as top 1% of the most sustainable companies in all sectors worldwide.
Work with inspiring colleagues and be empowered to learn grow and accelerate your career.
Work in an international environment with cutting edge technologies.
#LI-ER1
Shape the evolution
We are on an exciting journey towards the next frontiers of payments technology and we look for big thinkers people with passion can-do attitude and a hunger to learn and grow. Here youll work with ambitious colleagues from around the world take on unique challenges as a team and make a real impact on the society. With an empowering culture strong technology and extensive training opportunities we help you accelerate your career - wherever you decide to go. Join our global team of 18000 innovators and shape a tomorrow that is yours to own.
Learn more about life at Worldline at
We are proud to be an Equal Opportunity employer. We do not discriminate based upon race religion color national origin sex sexual orientation gender identity gender expression age status as an individual with a disability or any applicable legally protected characteristics.
Required Experience:
Junior IC
About Company
Put the power of payment innovation to work with Worldline, Europe’s leading payment service provider.
