Junior Customer Service Finance Specialist

Are You Ready to Make It Happen at Mondelēz International

Join our Mission to Lead the Future of Snacking. Make It Possible.

You will handle the daily management of Accounts Receivables activity against CollectionsStrategies Worklists and Priorities. You will work to minimize overdue invoice balances cashapplication to customer accounts and processing claims/deductions.

How you will contribute:

• Cash Collection & Debt Recovery Proactively manage cash collection activities in accordance with agreed payment terms and established process flows; promptly chase overdue invoices to meet collection targets and objectives.
• Deduction Management Follow established procedures to ensure accurate and efficient processing of deductions; reconcile credits against deductions in a timely manner to maintain ledger accuracy.
• Customer Communication Liaise with customers professionally and promptly to resolve outstanding queries; collaborate with internal stakeholders to ensure deductions are cleared recovered or appropriately escalated.
• Credit & Risk Optimization Monitor and optimize credit limits payment terms and insurance coverage to minimize credit risk exposure while supporting business growth.
• Cross-Functional Collaboration Partner with the Sales team to manage account ledgers resolve disputes and reduce outstanding debt in alignment with company objectives.

What you will bring

A desire to drive your future and accelerate your career and the following experience and knowledge:

Experience in Accounts Receivable and/or a solid background in Finance

Good knowledge of SAP and strong proficiency in MS Office particularly Excel

Strong analytical and problem-solving skills with keen attention to detail

Excellent communication negotiation and cross-functional collaboration abilities

Ability to understand and operate within the wider business context

Excellent command of the English language (written and spoken)

More about this role

Education / Certifications:

Bachelors degree in Finance Accounting Business Administration or a related field.

Mondelēz International is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race color religion gender sexual orientation or preference gender identity national origin disability status protected veteran status or any other characteristic protected by law.

We value our talented employees and whenever possible strive to help one of our associates grow professionally before recruiting new talent to our open positions. If you think the open position you see is right for you we encourage you to apply!