Italian-Speaking Customer Support Expert – – Athens, Greece

Still in Italy This role is in Athens Greece and the move is paid for. 1100 x 14.

To be clear before you read further: the job is in Athens Greece not in Italy. You would be relocating. Most people we place have never lived abroad before and the company covers the parts that usually stop people.

• 2 weeks hotel flight paid real estate agency support to find place to stay
• Notes: Candidate needs a couple of documents most notably a BIRTH CERTIFICATE. Check Onboarding
• Info document in shared drive - candidate also needs to do TPGR Specific test also check in the drive. Transportation bonus up to 100.00 per month proportional to days worked per month on premises after the completion of training
• Monday-Friday: 08:00 - 21:00

1100 x 14

Greek contracts pay 14 salaries a year so the annual total is meaningfully higher than monthly 12.

• 14 Salaries a Year
• Hotel on Arrival
• Flights Covered
• Private Health Cover

CloserHire is partnering with a leading international customer experience provider to recruit Italian-speaking Customer Support Experts for a major global logistics and shipping this role you will assist customers via phone email and back-office channels supporting them with deliveries shipment tracking billing claims technical enquiries and other logistics-related requests.

Day to day that means provide professional customer support via phone email and back-office channels assist customers with package pickup and delivery requests support customers with shipment tracking and trace enquiries handle basic and more complex claims-related requests assist with billing invoices and pricing enquiries provide first-level technical support for customer-facing systems and support customers with account setup onboarding and general service questions.

• Comfortable working in a structured performance-driven customer service environment
• Ability to follow established procedures and quality standards
• Empathetic responsible and attentive to detail
• Typing speed of at least 25 words per minute with 85% accuracy
• Ability to navigate multiple tools while assisting customers
• Good computer skills and confidence working with different digital systems
• Strong customer service and problem-solving mindset

You also get complete support to help you ease your relocation to Greece flight ticket expenses covered hotel accommodation upon arrival and support with the house-searching process all at no cost to you competitive monthly salary 2 extra salaries per year Attractive Refer-a-Friend bonuses healthcare benefits and numerous additional discounts full training by certified instructors ongoing coaching training and opportunities to develop your skills professional growth and career development opportunities Free online greek language courses and special company events and community & social responsibility initiatives.

Affordable sunny and full of people who moved for the same reason you are considering it. Athens has a large multilingual workforce.

• Apply with your CV we reply either way
• A 30-minute call with us in your own language to talk through the move honestly
• Interview with the company
• Offer then we handle paperwork flights and your first weeks in Greece

From applying to your first day on the ground is usually about five weeks.

CloserHire recruits for this role on behalf of our client. We are an equal-opportunity recruiter and consider every applicant on ability alone.