Italian Customer Support Specialist- Remote

Are you fluent in Italian and looking for a 100% remote career opportunity that offers an exceptional work-life balance Join our dynamic team and deliver high-quality customer care to international clients all from the comfort of your home!

In this role you will serve as a primary contact point for Italian-speaking customersproviding clear empathetic support for inquiries account requests and service solutions.

• Customer Support: Assist Italian-speaking clients via phone email and digital chat channels with care empathy and efficiency.
• Service Guidance: Provide accurate guidance regarding account inquiries service updates billing and technical assistance.
• Problem Solving: Take ownership of customer requests resolving issues promptly and ensuring high satisfaction.
• System Operations: Maintain accurate customer records and document interactions using internal support software.

• Languages: Native or C1 Italian proficiency combined with good working English (B2).
• Location: Must be based in Greece with a quiet home-office setup.
• Technical & Digital Skills: Comfortable navigating software applications; typing speed of at least 25 WPM.
• Mindset: Strong verbal and written communication skills high empathy and a customer-first approach.

• 100% Remote Work: Enjoy total flexibility working from anywhere in Greece.
• Work-Life Balance: Fixed Weekends Off (Saturday & Sunday) with stable weekday working hours.
• Performance Bonuses: Monthly productivity bonus scheme based on performance targets.
• Relocation Package: Full relocation support provided for eligible candidates moving to Greece.
• Professional Onboarding: Comprehensive training and continuous supervisor guidance to ensure your success.

Take the next step in your remote career today! Send your CV or reach out directly via email at