Italian Customer Support Specialist

Are you fluent in Italian and looking for a fully remote position with the flexibility to work from home anywhere in Greece Join our international customer care team supporting a leading global logistics brand!

In this role you will assist Italian-speaking customers with parcel tracking delivery requests claims billing and general support via calls emails and back-office channels.100% Remote Work: Work comfortably from your home anywhere in Greece.

• Relocation Package: Full support provided for candidates relocating to Greece.
• Base Salary: 1100 gross/month.
• Performance Bonus: Earn up to 15% of your monthly gross salary based on targets.
• Work Schedule: Monday to Friday only (Shifts between 08:00 21:00) Weekends Off!

• Paid Professional Onboarding: Complete training provided on CRM and support tools.

• Handle incoming customer inquiries professionally via phone email and digital back-office channels in Italian.
• Assist clients with shipment tracking delivery updates claims processing billing and technical support.
• Provide empathetic efficient and high-quality customer service adhering to standard procedures.
• Escalate complex cases to team supervisors when necessary.

• Fluency in Italian (Native or C1 level).
• Good English skills (Minimum B2 level).
• Strong verbal and written communication skills.
• Basic computer literacy and typing speed of at least 25 WPM.
• EU Passport or legal right to work in Greece.

If you meet the requirements and are ready to join us apply directly on this page or send your CV directly to my email:

Email: