German-Speaking Travel Support Advisor

Location: Remote (Anywhere in Greece)

Job Type: Full-time Permanent

Languages: German (C1/Native) English (B2)

Do you love travel and want to build a career in a fast-paced international environment Join one of the worlds largest online travel portals as a German-Speaking Travel Support Agent.

In this role you will be the voice of a global brand assisting travelers from all over the world with their bookings modifications and travel inquiries. Whether you are already based in Greece or looking to relocate we offer a comprehensive support package and the flexibility to work from home anywhere in the country.

You will act as the primary point of contact for travelers ensuring they have a seamless experience from booking to arrival. Your day-to-day will involve:

• Support & Problem Solving: Managing inquiries via phone email and chat regarding flights hotels and travel packages.
• Booking Lifecycle Management: Handling cancellations modifications refunds and payment clarifications.
• Service Recovery: Addressing travel-related complaints with empathy and professional resolution.
• Partner Interaction: Assisting with extranet accounts and responding to customer reviews.
• Collaboration: Working in a multilingual environment where English is used for systems training and internal team communication.

• Language Proficiency: Native or C1-level fluency in German (mandatory).
• English Skills: B2 proficiency for training systems and internal communication.
• Customer-First Mindset: A passion for helping people solving problems and delivering excellent service.
• Adaptability: Ability to thrive in a rotational shift environment (MondayFriday & weekends).

• Competitive Compensation: Base salary of 1300 gross/month performance bonuses (up to 10% of gross salary).
• Meal Allowance: Edenred Ticket Restaurant (up to 100/month).
• Remote Flexibility: Work from home anywhere in Greece.
• Relocation Support (Choose your path):
• Option 1: Flight tickets Hotel accommodation (2 weeks) Real estate agency fee coverage.
• Option 2: 250 relocation allowance Real estate agency fee coverage.
• Training & Growth: 15 days of fully paid in-depth training on travel systems and booking flows.
• Benefits: Private healthcare free online Greek language courses and employee discounts on travel services.
• Environment: A certified Great Place to Work with modern offices (if you choose to visit!) a multicultural culture and ongoing career development.

1. Application: Submit your CV today.
2. Assessment: Complete a short German & English language assessment.
3. Interview: Meet with our hiring team to discuss your experience and career goals.
4. Onboarding: Start your training journey on October 23 2026!

Are you ready to jumpstart your career in the travel industry Apply now and lets connect!