GERMAN-SPEAKING TECHNICAL SUPPORT EXPERT

Your Career. Your New Adventure. Your Life in Greece.

Ready to take your career international Move to Athens and join a Great Place to WorkCertified company representing one of Switzerlands leading telecommunications brands.

Youll join an international team supporting customers with their internet TV and home services combining technical expertise customer care and sales skills in a role with real opportunities to grow.

WHAT YOULL GET

1300 gross/month base salary

Up to 240/month productivity bonus

0900 gross quarterly KPI bonus

Salary increases with tenure:

1350 gross/month after 12 months

1400 gross/month after 3 years

Flight ticket every 6 months of completed employment

RELOCATION SUPPORT WELL HELP YOU GET STARTED

Moving to Greece Choose the option that suits you:

Option 1 Full Relocation Package

Flight ticket

Hotel accommodation

Real estate agency fee covered

Option 2 If You Already Have Housing

250 relocation allowance

Real estate agency fee covered

YOUR ROLE

As a Technical Support Customer Expert youll be the first point of contact for customers experiencing issues with their Salt Home services.

Your day-to-day will include:

Handling inbound customer calls

Troubleshooting internet TV and home-service issues

Diagnosing problems and finding the right solutions

Making technical information easy for customers to understand

Identifying relevant upselling and cross-selling opportunities

Recording customer interactions accurately

Working towards quality productivity and KPI targets

You can expect around 40 calls per day outside peak periods giving you plenty of opportunity to build your communication technical and customer-service skills.

WHAT WERE LOOKING FOR

German: C1 / Native preferred

English: B2

Good computer and multitasking skills

Strong communication and problem-solving abilities

Customer-focused attitude

Comfortable with sales and upselling

Previous customer or technical support experience is a plus

Most importantly you should be confident solution-oriented and comfortable helping customers with technical questions.

THE DETAILS

Location: Athens Greece
Start Date: 1 November
Schedule: MondayFriday rotational shifts between 09:0021:00
Training: 8 days fully paid
Employment: Full-time

MORE THAN JUST A JOB

Build your international career while enjoying everything Athens has to offer.

Youll receive:

Healthcare benefits & exclusive discounts

Career development opportunities

Social events and an international work environment

Free online Greek language courses

Modern office & comfortable break areas

Diverse and inclusive workplace

Great opportunities to explore Greece and Europe

READY TO MAKE THE MOVE

If you speak German and English and want to combine career growth international experience and life in Greece this is your opportunity to take the next step.

Pack your bags start your career in Athens and become part of an international telecom team.

Apply now and start your Greek adventure!has context menu