German-Speaking Insurance Agent

Location: Piraeus Greece (Remote)

Start Date: 22June 2026

Working Schedule
Rotational shifts between 09:00 22:00

Monday to Sunday (5-day work week)

Compensation & Benefits
1450 gross/month

Up to 10% performance bonus (based on targets)

Relocation Package (if choosing Greece):

Option 1: Flight hotel agency fees fully covered

Option 2: 250 allowance agency fees

Why This Opportunity Stands Out
Join a market-leading German insurance group with over 13 million
customers and 14 million insured vehicles. This is your chance to
work
on a high-impact project in a stable regulated industry while
enjoying
the flexibility of working from home or relocating to sunny Greece .

What Youll Do
As a Customer Care Agent youll be the first point of contact for
German-speaking customers handling a mix of inbound and outbound
interactions:

Customer Support & Case Management

Handle inquiries via phone and email in German

Process insurance claims and resolve customer issues efficiently

Escalate complex cases following internal procedures

Motor Insurance Operations

Process new vehicle insurance applications

Manage contract changes conversions and terminations

Handle general correspondence and documentation

Administrative Excellence

Perform accurate contract logging (critical for business operations)

Process address changes account updates and SEPA mandates

Ensure timely handling of incoming documents (email/post)

Additional Responsibilities

Provide insurance advice and prepare tailored offers

Cross-sell additional insurance products (liability property
legal
etc.)

Support customer onboarding (e.g. self-service portal registrations)

Schedule pension consultation appointments

What Were Looking For
Language Skills

Fluent German (C1 level)

Core Competencies

Strong communication skills with a customer-first mindset

Ability to simplify complex insurance topics

Problem-solving mindset with focus on first-time resolution

High attention to detail (especially in data entry & documentation)

Ability to multitask across systems in a fast-paced environment

Technical Skills

Confident PC user (Windows CRM systems MS Office)

Typing speed 25 WPM with 85% accuracy

Education

Minimum high school diploma

Work Setup:
Fully remote (within Greece)

Training from home

Growth & Development
Continuous training and upskilling

Exposure to a leading European insurance environment

Opportunity to develop expertise in insurance & customer operations

Why Apply
This is more than a customer support role its your entry into a

structured high-performing environment where your attention to
detail
and communication skills directly impact customer satisfaction and
business success.

Apply Now!
Ready to take the next step in your career