German Customer Support

Work location: Greece
Work model: On-site or remote exclusively from Greece
Language: German C1 / Native English B2
Salary: gross/month
Start date: 1 December 2026.

Are you fluent in German and passionate about customer service and technology Join an international customer experience team supporting customers of a renowned premium automotive brand. You will help customers with product-related questions technical issues digital services accounts and other customer enquiries delivering a professional and high-quality experience.

• Handle German-speaking customer enquiries via phone email and chat.
• Provide technical assistance with products devices apps and digital services.
• Assist with account billing payment order and delivery questions.
• Process refunds cancellations modifications and customer claims.
• Identify sales opportunities including cross-selling upselling and renewals in selected teams.
• Escalate complex cases to specialised teams.
• Document customer interactions accurately in CRM systems.
• Maintain high standards of quality and customer satisfaction.

• gross monthly salary depending on the team.
• Monthly productivity bonus of up to 250 depending on the team and targets.
• Transportation allowance of up to 100/month for eligible on-site roles proportional to on-site days after training.
• Quarterly sales bonus of up to 900 gross in sales-focused teams based on KPI achievement.
• In selected remote roles a flight ticket home for every 6 months of completed tenure.
• Comprehensive training and an initial nesting period with experienced colleagues.
• Supportive team environment with team activities and events.
• Initial 8-month contract with potential for extension.

• Flight ticket from within the EU.
• 24 weeks of hotel accommodation depending on the project.
• Airport pickup.
• Assistance finding accommodation with agency fees covered.
• Company apartments available for approximately 250300/month. Further details will be provided during the interview.

• Native German or C1 proficiency.
• B2 English level.
• Customer-oriented mindset and problem-solving skills.

Visa sponsorship is not available.

Ready to take the next step in your international career Apply now!