French Speaking Customer Support Representative
Job Summary
- Work Location: Fully Remote (Based anywhere in Greece)
- Sector: High-End Consumer Electronics & Premium Customer Support
Whether you are already living under the Mediterranean sun or mapping out your move to Greece this role connects you directly with a dominant global tech giant. We are scouting for driven French-Speaking Customer Support Specialists to champion a household brand renowned for its sleek design cutting-edge software and premium hardware.
Because this role is 100% work-from-home you have the freedom to log in from any city island or village across Greece.
Your Role: Redefining Tech Support
This is not your average helpdesk job. As a digital solutions expert for advanced consumer electronics you will assist French-speaking users in resolving technical hurdles and getting the absolute most out of their premium devices and digital ecosystems.
- Multi-Channel Support: Deliver top-tier customer care in French via phone email and live chat.
- Issue Resolution: Guide users step-by-step through software troubleshooting and hardware diagnostics.
- Brand Representation: Elevate the customer journey through polished communication empathy and professional etiquette.
- Upskilling: Keep pace with evolving tech updates and new product launches through continuous learning.
- Information Management: Accurately log customer cases and solutions into the company CRM to keep operations running smoothly.
Who We Are Looking For
We value communication skills and emotional intelligence above all else. You dont need to be a seasoned IT expert to applyour comprehensive fully paid training program will teach you everything you need to know.
Requirements:
- French Fluency: Native or bilingual proficiency (C2 level) is required.
- English Skills: Professional working proficiency (B2 level) for corporate training modules and internal team communication.
- Location: Current residency in Greece or a firm plan to move there before your first day on the job.
- Tech Literacy: Comfort navigating digital platforms and a genuine enthusiasm for consumer tech.
- Soft Skills: Strong listening habits paired with a natural proactive approach to solving puzzles.
Perks Compensation & Relocation Support
We provide a comprehensive benefits package designed to support your career growth and respect your work-life balance.
1. Complete Relocation Package
If you are moving to Greece from another country we make the transition effortless:
- Paid Travel: Your flight to Greece is entirely funded by the company.
- Free Housing: 14 days of complimentary hotel stay while you search for your new home.
- Legal & Tax Assistance: Hands-on guidance to help you secure local tax IDs (AFM) and social security numbers (AMKA).
2. Remote Workspace Setup
- Tech Shipped to You: The company provides a high-performance computer and all necessary work peripherals delivered straight to your door.
- Work from Anywhere: Setup your office in Athens Crete or any coastal town you prefer.
3. Salary & Benefits
- Fourteen Salaried Months: A competitive base pay structure distributed 14 times a year inclusive of standard Greek holiday bonuses (Christmas Easter and Summer).
- Health Coverage: Private medical and life insurance starting on day one.
- Career Growth: Structured opportunities to transition into QA corporate coaching or management roles.
How to Apply
Ready to kickstart your tech career from your Greek home office Click Apply Now and upload your updated resume written in English.
About Company
welcome. Ignite is a specialist Construction and Property Recruitment Consultancy. ... We pride ourselves on recruiting Construction and Property staff of all levels and disciplines. We offer the same high quality service whether you are recruiting or seeking work from Engineer throug ... View more