French-Speaking Customer Support – Athens, Greece

French-speaking role in Athens Greece. 1050 per month 14 salaries (gross).

• Location: Athens Greece
• Work model: On-site
• Languages: French
• Salary: 1050 per month 14 salaries (gross)
• Start: 5/10
• Relocation: not offered for this role

• 14 Salaries a Year
• Private Health Cover
• Meal Allowance
• Gym Membership

CloserHire is partnering with a leading global customer experience provider to recruit French-speaking Customer Support Specialists in Greece supporting an international hospitality technology company that develops digital solutions connecting restaurants with their this role you will support restaurant partners across multiple channels combining excellent customer service with technical product support.

• Handle customer requests through email/ticketing inbound and outbound calls Live Chat and WhatsApp
• Deliver warm empathetic and professional support to restaurant partners
• Develop strong knowledge of the digital platform and its features to provide accurate technical assistance
• Identify customer needs and provide clear efficient and timely solutions
• Troubleshoot platform and product-related issues
• Manage a high volume of daily restaurant requests while maintaining service quality
• Recognise the operational urgency of technical issues affecting restaurants during service periods
• Identify complex technical bugs and escalate them to the appropriate teams
• Handle and escalate complex billing-related enquiries when required
• Maintain clear and professional written communication across digital support channels

• French at C1 level both written and spoken
• English at B2 level or higher
• Solid experience in customer relations customer support or hospitality environments
• Strong customer orientation and a genuine understanding of the hospitality industry
• Solution-driven and proactive approach with the ability to clearly guide customers towards a resolution
• Strong active listening and contact-handling skills
• Excellent written communication skills for email and ticket-based support
• Strong verbal communication and interpersonal skills
• Good computer literacy and confidence learning new digital platforms
• Ability to understand and troubleshoot technical product-related issues

1050 per month 14 salaries (gross)

Greek contracts pay 14 salaries a year so the annual total is meaningfully higher than monthly 12.

• On-site / hybrid working model in Greece Full-time position Rotational schedule Monday to Sunday between 09:30 and 19:00
• Performance bonus of up to 10% Private life and health insurance from the 3rd month of employment
• Private life and health insurance from day one for relocated candidates
• Free use of the corporate gym
• Daily cash benefit provided through
• Mastercard 3 net per working day during the first 12 months of employment for office and hybrid employees 6 net per working day after 12 months of employment for office and hybrid employees
• Fixed working hours of choice for eligible mothers with children up to 2 years old
• Comprehensive onboarding and ongoing support
• Opportunity to develop expertise within the growing hospitality technology sector
• International and multicultural working environment

Greece pairs a low cost of living with a genuinely good quality of life. Athens has a large multilingual workforce so you will not be the only new arrival on your team and the islands are a ferry ride away on your days off.

• Apply with your CV we read every application
• A short introductory call with CloserHire around 30 minutes
• Interview with the company
• Offer then we help with the paperwork and where relevant the move

From application to starting on the ground usually takes around five weeks.

CloserHire recruits for this role on behalf of our client. We are an equal-opportunity recruiter and consider every applicant on ability alone.