French-Speaking Customer Service Advisor, B2C

A French-speaking Customer Service Advisor for a business banking platform project with the employer supporting customers via phone chat and email while ensuring high-quality service and smooth customer experience. Hours: MonSun rotational shifts WFH: 07:0002:00 WFO: 07:0022:00 Athens based applicants only / English level: B2 / Native French speakers.

• Location: Athens Greece
• Language: French English
• Work model: Hybrid
• Start:

Your Profile

• Native French with good(!) English communication skills English required
• Previous customer service or contact center experience handling calls chats and emails
• Strong customer-focused communication skills with ability to multitask across multiple systems in a fast-paced environment

What Is Offered

• 10% monthly performance bonus
• Anniversary bonus: 500 EUR
• Private life & health insurance including dental and eye care
• Health insurance effective after 3 months for local hires and from Day 1 for relocated candidates
• Free access to the corporate gym
• Fixed working hours option for mothers with children up to 2 years old
• Daily net meal card allowance: 3 net per working day during the first 12 months.

Relocation

• N/A. Only candidates already based in Athens